Civicom, Inc.

 

P.O. Box 4689
Greenwich, CT 06831

 

Phone: (203) 413-2423

Email: inquire@civi.com

Personnel
Rebecca West, VP for Business Development
Irene Olegario, Manager, MR Services
Annie McDannald, Advocate, MR Services
Maria Huab, Account Manager, MR Services

www.civi.com/marketingresearch/

IDIs and Focus Groups | Civicom InSitu®
Civicom Chatterbox® | Contact Us

Civicom Blog (blog)

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Company Description

Civicom is a leader in serving the marketing research community with advanced virtual communications solutions catering to the world's top organizations. Civicom has established a strong presence providing virtual IDIs, focus groups, online forums, private online communities, and mobile telephone and video research technologies to marketing researchers. We help you visualize your study and provide your cost estimate in advance. We then stay with you every step of the way throughout the implementation and duration of your study, assuring that you are fully supported. Visit our website: www.civi.com, call us at 203-618-1811 or email inquire@civi.com.

Affiliations: AMA, ARF, ESOMAR, MRA, QRCA

Facility Details

Rooms: Cyber Facility™ for Telephone and Web Enabled IDI and Focus Group Set-ups, Online Communities, Online Multi-media Boards set up for IDIs and Focus Groups, Mobile Research

Building type: CyberFacility™

Location: CyberFacility™

View map & get directions | Find a hotel (by hotels.com)

 

Special Products and Services

Civicom Chatterbox® MultiMedia Board

Chatterbox provides flexible options that let you use it for almost any kind of online blog or bulletin board-type application. Collaborate online on any given topic. It is an ideal tool to hold online private forums. Discussions can run for as short as a day, a few weeks, or even indefinitely. Moderators & respondents can upload recordings, transcripts, text messages, videos & photos into Civicom Chatterbox®.

Civicom InSitu® - Mobile Research

Get that important insight and feedback in the consumer’s own voice, as often as you need to, and as often as the consumer wants to tell you... All you need is a group of respondents with cell phones. Your study can involve respondents anywhere. There’s no limit on the number of respondents or the length of your study.

 

Market Research Specialties

Types of Research
Research Techniques & Services
Audiences, Industries & Market Specialties
Market Research Software
Online Research Tools and Services
 

Market Research Resources

Media

Getting into the Shower and other Private Places with Mobile Qualitative

by Civicom, Inc.

Getting into the Shower and other Private Places with Mobile QualitativeKey insights: mobile ethnography creates privacy options that free consumers, consumers open up when given control, and sentiment becomes clearer with mobile qualitative tools. Read Media »

Press Release

Civicom Conducts an Encore Presentation of Their Pinterest for Marketing Research Webinar

by Civicom, Inc.

Civicom Conducts an Encore Presentation of Their Pinterest for Marketing Research WebinarMarketing Research Services Global Leader Civicom hosted a webinar on “Making the Most of Pinterest in Marketing Research”. This very well attended event sparked demand for a repeat now scheduled for Tuesday June 5th, at 1pm EDT. Read Press Release »

Press Release

Civicom Chatterbox® Introduces Active Archive™ for Online Bulletin Boards and Private Online Communities

by Civicom, Inc.

Civicom Chatterbox® announces Active Archive™ - its newly expanded range of services for project storage. Whether a project was completed yesterday, or even last year, a researcher now has multiple options for accessing respondent data, moderator postings, and uploaded multimedia. Read Press Release »

Press Release

Marketing Researchers Use Civicom’s Mobile Solution to Listen to Consumers Right In-the-Moment

by Civicom, Inc.

Marketing Researchers Use Civicom’s Mobile Solution to Listen to Consumers Right In-the-MomentWhat if a marketing researcher could pinpoint for a client the exact reasons why a customer makes a certain purchase? Civicom Marketing Research Services provides exactly that opportunity through its Civicom InSitu® Mobile Qualitative capability, which enables researchers to listen remotely to the in-the-moment comments made by real consumers as they go about the decision making process of being buyers. Read Press Release »

Case Study

A Trio of Technologies: Combining Mobile Audio Diaries, Discussion Boards, and Virtual Focus Groups

by Civicom, Inc.

A Trio of Technologies: Combining Mobile Audio Diaries, Discussion Boards, and Virtual Focus GroupsA drug marketer wanted to evaluate how well an existing and popular medication would be received by potential users. Civicom created a multi-layered solution combining Civicom’s InSitu™ Mobile Telephone Audio Diaries, Chatterbox™ Board, and Web-Enabled Focus Group Tools. Read Case Study »

Press Release

Civicom to speak at Market Research in the Mobile World conference

by Civicom, Inc.

Civicom to speak at Market Research in the Mobile World conferenceMarketing Research Services Global Leader Civicom will speak at Market Research in the Mobile World in Cincinnati July 18th – 19th to show support to the marketing research industry in embracing the emergence of more sophisticated and advanced mobile marketing research technology. Read Press Release »

Press Release

Civicom Exhibits at the 2012 QRCA Conference in Montreal Canada

by Civicom, Inc.

Civicom Exhibits at the 2012 QRCA Conference in Montreal CanadaMarketing Research Services Global Leader Civicom is an exhibitor at the 2012 QRCA Annual Conference in Montreal, Canada to show support to the marketing research industry in discussing and exploring new ways and tools to better understand the evolving mind of the consumer. Read Press Release »

Press Release

Civicom Launches CiviSelect to Provide Recruits for Market Research Studies

by Civicom, Inc.

Civicom Launches CiviSelect to Provide Recruits for Market Research StudiesCivicom Marketing Research Services has expanded its reach to help clients select the best participants for marketing research studies by launching CiviSelect - Civicom’s respondent recruiting service. Read Press Release »

Press Release

Civicom Sponsors Online Portal for GreenBook IIeX NA Conference Video on Demand

by Civicom, Inc.

Civicom Sponsors Online Portal for GreenBook IIeX NA Conference Video on DemandCivicom will sponsor the web portal featuring on demand video of program content generated though the GreenBook Insight Innovation Exchange (IIeX NA). Read Press Release »

Press Release

Civicom® Launches Dial-in App for Mobile Shopper Insights

by Civicom, Inc.

Civicom® Launches Dial-in App for Mobile Shopper InsightsCivicom has launched a mobile App to support its unique dial-in technology for mobile marketing research studies. Consumers participating in research activities use the App to simply dial in and record their thoughts while going about their shopping experience. Read Press Release »

Press Release

TranscriptionWing Announces ListenLink - A Solution to Provide More Leverage for Researchers

by Civicom, Inc.

TranscriptionWing Announces ListenLink - A Solution to Provide More Leverage for ResearchersCivicom’s TranscriptionWing™ provides transcription services that are suited to meet even the most stringent requirements of today’s market researchers as it announces ListenLink™. Read Press Release »

Press Release

Civicom® Website Updates Reveal the Latest in Combining Mobile Qualitative and Online Bulletin Boards

by Civicom, Inc.

Civicom® has updated its website pages on Civicom InSitu® mobile qualitative research and Civicom Chatterbox® online bulletin boards. Now researchers can create an online individual depth interview (IDI) or focus group at the touch of a button. Read Press Release »

Press Release

Clients Weigh In with Praise on Upgraded Civicom Chatterbox Online Multimedia Board

by Civicom, Inc.

Civicom clients are now weighing in on the value of the enhancements to the Civicom Chatterbox multimedia board - and the news couldn't be better. Read Press Release »

Press Release

Civicom Text Analytics Webinar Shows Qualitative Researchers How to Manage Mountains of Data

by Civicom, Inc.

Civicom Text Analytics Webinar Shows Qualitative Researchers How to Manage Mountains of DataCivicom presented their new and innovative Qualitative Text Analytics service in a webinar entitled “Getting to the Insights You Need with Text Analytics.” Participants in the online event got to know the capabilities of Civicom Text Analytics and learned how market researchers can benefit from using these services to reduce research analysis time and uncover key insights. Read Press Release »

Press Release

Civicom will Speak at the Corporate Research Conference 2012 in Dallas

by Civicom, Inc.

Civicom will Speak at the Corporate Research Conference 2012 in DallasMarketing Research Services Global Leader Civicom is speaking at the Corporate Researchers Conference in Dallas Sept 19-21, to share their expertise on how to use Pinterest for marketing research. Read Press Release »

Press Release

Marketing Researchers to Gain Insight Into Mobile Research Tools at Civicom Workshop in Kuala Lumpur

by Civicom, Inc.

Marketing Researchers to Gain Insight Into Mobile Research Tools at Civicom Workshop in Kuala LumpurMarketing Research Services global provider Civicom will share their expertise on how to identify and choose the mobile research solutions that offer the best fit for a variety of client projects at a workshop on “Understanding Mobile Research from A to Z” at the Mobile Marketing Research Association Asia Pacific meeting of Marketing Research in the Mobile World in Kuala Lumpur, Malaysia on Tuesday, January 29th. Read Press Release »

Press Release

Tear Down the Tower of Babel: Build a Bridge Across the Ocean With Civicom Chatterbox®

by Civicom, Inc.

Marketing researchers face language barriers worldwide when they take on a study involving another tongue other than their own. Now Civicom Marketing Research Services has made it possible to conduct online bulletin board focus groups and forums in 48 different languages in addition to English. Read Press Release »

 
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