Civicom, Inc.

 

P.O. Box 4689
Greenwich, CT 06831

 

Phone: (203) 618-1811

Email: inquire@civi.com

Personnel
Rebecca West, VP for Business Development & Client Care
Irene Olegario, Manager, Market Research Services
Annie McDannald, Advocate, Market Research Services
Maria Huab, Account Manager, Market Research Services

www.civi.com/marketingresearch/

IDIs and Focus Groups | Civicom InSitu®
Civicom Chatterbox® | Contact Us

 

Company Description

Civicom is a leader in serving the marketing research community with advanced virtual communications solutions catering to the world's top organizations. Civicom has established a strong presence providing virtual IDIs, focus groups, online forums, private online communities, and mobile telephone and video research technologies to marketing researchers. We help you visualize your study and provide your cost estimate in advance. We then stay with you every step of the way throughout the implementation and duration of your study, assuring that you are fully supported. Visit our website: www.civi.com, call us at 203-618-1811 or email inquire@civi.com.

Affiliations: AMA, ARF, ESOMAR, MRA, QRCA

Facility Details

Rooms: Cyber Facility™ for Telephone and Web Enabled IDI and Focus Group Set-ups, Online Communities, Online Multi-media Boards set up for IDIs and Focus Groups, Mobile Research

Building type: CyberFacility™

Location: CyberFacility™

View map & get directions | Find a hotel (by hotels.com)

 

Special Products and Services

Civicom Chatterbox® MultiMedia Board

Chatterbox provides flexible options that let you use it for almost any kind of online blog or bulletin board-type application. Collaborate online on any given topic. It is an ideal tool to hold online private forums. Discussions can run for as short as a day, a few weeks, or even indefinitely. Moderators & respondents can upload recordings, transcripts, text messages, videos & photos into Civicom Chatterbox®.

Civicom InSitu® - Mobile Research

Get that important insight and feedback in the consumer’s own voice, as often as you need to, and as often as the consumer wants to tell you... All you need is a group of respondents with cell phones. Your study can involve respondents anywhere. There’s no limit on the number of respondents or the length of your study.

 

Market Research Specialties

Types of Research
Research Techniques & Services
Audiences, Industries & Market Specialties
Market Research Software
Online Research Tools and Services
 

Market Research Resources

Press Release

Civicom Chatterbox® Introduces Active Archive™ for Online Bulletin Boards and Private Online Communities

by Civicom, Inc.

Civicom Chatterbox® announces Active Archive™ - its newly expanded range of services for project storage. Whether a project was completed yesterday, or even last year, a researcher now has multiple options for accessing respondent data, moderator postings, and uploaded multimedia. Read Press Release »

Case Study

A Trio of Technologies: Combining Mobile Audio Diaries, Discussion Boards, and Virtual Focus Groups

by Civicom, Inc.

A drug marketer wanted to evaluate how well an existing and popular medication would be received by potential users. Civicom created a multi-layered solution combining Civicom’s InSitu™ Mobile Telephone Audio Diaries, Chatterbox™ Board, and Web-Enabled Focus Group Tools. Read Case Study »

Press Release

Civicom® Website Updates Reveal the Latest in Combining Mobile Qualitative and Online Bulletin Boards

by Civicom, Inc.

Civicom® has updated its website pages on Civicom InSitu® mobile qualitative research and Civicom Chatterbox® online bulletin boards. Now researchers can create an online individual depth interview (IDI) or focus group at the touch of a button. Read Press Release »

Press Release

Clients Weigh In with Praise on Upgraded Civicom Chatterbox Online Multimedia Board

by Civicom, Inc.

Civicom clients are now weighing in on the value of the enhancements to the Civicom Chatterbox multimedia board - and the news couldn't be better. Read Press Release »

Press Release

Tear Down the Tower of Babel: Build a Bridge Across the Ocean With Civicom Chatterbox®

by Civicom, Inc.

Marketing researchers face language barriers worldwide when they take on a study involving another tongue other than their own. Now Civicom Marketing Research Services has made it possible to conduct online bulletin board focus groups and forums in 48 different languages in addition to English. Read Press Release »

 
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