Convergys Customer Experience Applied Analytics

 

201 East Fourth Street
Cincinnati, OH 45202

Metro Area: Cincinnati (OH--KY--IN)

 

Phone: (800) 344-3000

Phone: (513) 458-1300

Fax: (513) 784-4785

Email: marketing@convergys.com

Web Site: http://www.convergys.com/solutions/analytics

Personnel
Ann Georgesen, Director
 

Company Description

Combining a network of market-leading analytic tools and methodologies, Convergys’ expert team of researchers, analysts and consultants takes the guess work out of understanding and improving the customer experience. By focusing exclusively on three core business issues – improving customer loyalty, identifying and driving incremental revenue, and lowering service delivery costs – our integrated model is the strategic answer to transforming customer interactions into a competitive advantage.

Affiliations: AMA, CASRO, ESOMAR, MRA, CMOR

Branch Offices

Convergys Customer Experience Applied Analytics

The Enterprise Center

Makati City

Philippines

Phone: 800-344-3000

Ann Georgesen, Director

 

Market Research Specialties

Types of Research
Research Techniques & Services
 
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