GfK
75 9th Avenue
5th Fl
New York, NY 10011
Metro Area: New York (NY--NJ--CT)
Phone: (212) 240-5300
Fax: (212) 240-5353
Email: us@gfk.com
Personnel
| David Krajicek, CEO, GfK Consumer Experiences North America |
| Tom Dailey, COO, GfK Consumer Choices North America , |
Company Description
GfK is one of the world’s leading market research companies, with more than 12,000 experts working to discover new insights into the way people live, think and shop, in over 100 countries, every day. In the US and Canada, we offer access to several of the world’s largest databases combined with a full range of custom and ad hoc research services. With the acquisition of Knowledge Networks and User Centric in 2012, GfK obtained consumer, Hispanic, physician, and loyalty card panels, as well as user experience research and design. These resources are used to deliver proven solutions developed from a 360-degree view of our clients’ markets and tailored to the new realities of the digital age.In addition, we provide accurate online programming and/or sample for “data only” projects.
Affiliations: AMA, ARF, CASRO, ESOMAR, MRA, PBIRG, PMRG, QRCA, FIP, MSI, MRIA
Facility Details
Rooms: Facilities were built and designed for user testing. Clients view participant sessions from large observation rooms or via live streaming anywhere in the world.The Chicago facility is the largest dedicated usability testing studio in N.America.
Building type: Office building
Location: Downtown & Suburbs
Travel time from airport: 25 min.
Travel time from downtown: 25 min.
View map & get directions | Find a hotel (by hotels.com)
Special Products and Services
Industries
Automotive • Consumer Goods • Financial Services • Government & Academic • Health • Media • Retail • Technology
Solutions
Audience Measurements and Insights • Brand and Customer Experience • Consumer Trends • Digital Market Intelligence • Market Opportunities and Innovation (MOI) • Multicultural • Mystery Shopping • Promotion & Causal Retail Monitoring • Public Affairs and Corporate Communications • Shopping and Retail Strategy • User Experience (UX)
Market Research Specialties
Types of Research
- Advertising Research: Advertising Research - General
- Advertising Research: Advertising Tracking
- Attitude & Usage Research
- Brand Research: Brand Equity
- Brand Research: Brand Image Tracking
- Business-to-Business: Business / Professional Research
- Business-to-Business: Industrial Market Research
- Concept / Positioning: Concept / Positioning Development
- Concept / Positioning: Concept Optimization
- Concept / Positioning: Concept Testing
- Consumer Research: General Featured Service
- Customer Satisfaction: Customer Loyalty / Value
- Customer Satisfaction: Customer Satisfaction Studies
- International: Marketing Research
- International: Marketing
- Marketing Research: Full Service Featured Service
- Marketing Research: Multi-Country Studies
- Marketing Research: Qualitative Research
- Marketing Research: Quantitative Research
- Media Research: General Featured Service
- Media Research: Readership Studies
- Modeling & Predictive Research: Forecasting
- Mystery Shopping: General
- Mystery Shopping: Merchandising Audits
- Mystery Shopping: Merchandising Services
- Mystery Shopping: Online Reporting
- Mystery Shopping: Price Audits
- New Product Research: Concept Development & Testing
- New Product Research: General
- New Product Research: Idea Generation
- New Product Research: Product Development & Testing
- New Product Research: Test Marketing
- Package Research: Package Testing
- Price / Pricing Research
- Problem Detection / Dissatisfaction
- Product Research: Home Use Tests
- Product Research: Product Development / Optimization
- Promotion Development/Evaluation Studies
- Psychographic Research
- Public Opinion / Political: Public Opinion
- Retail Research: Controlled Store Tests
- Retail Research: Distribution Checks
- Retail Research: Exit Interviews
- Retail Research: Sales Tracking
- Retail Research: Scanner Data
- Retail Research: Store Demonstration
- Retail Research: Trade Surveys
- Shopper Insights Featured Service
- Strategic Research: General
- Strategic Research: Market Opportunity/Evaluation Studies
- Strategic Research: Market Segmentation Studies
- Syndicated / Published Market Research
- Test Market Research
- Usability Testing & Research
- Website Usability
Research Techniques & Services
- Biometrics Research: Eye Tracking Featured Service
- Consultation: Consumer Research
- Consultation: Ethnic Groups / Research
- Consultation: International Research
- Consultation: Marketing Research
- Consultation: New Product Research
- Data Collection Field Services: Field Audits
- Ethnography / Observational Research
- Interviewing - Location: In-Store
- Interviewing - Method: One-on-One / In-Depth
- Mobile Research: Mobile Ethnography
- Mobile Research: Mobile Qualitative
- Omnibus Surveys: Consumers
- Panels: Online Featured Service
- Qualitative Services - Moderating: Medical / Health Care
- Qualitative Services: Usability Lab
Audiences, Industries & Market Specialties
- Advertising Agencies
- Automotive
- Beverages
- Business-to-Business/Industrial
- Consumer Durables
- Consumers
- Financial: General Featured Service
- Health Care / Medical: General - Healthcare
- High Technology
- International: Worldwide Capabilities
- Packaged Goods
- Pet Owners / Foods / Supplies
- Public Affairs
- Retail: General
- Retail: Mass Merchandisers
- Technology Featured Service
Market Research Resources
Article
Women's Views on Economics & Globalization
by GfK
Surveys released in June 2008 provide a valuable look at the attitudes and habits of women throughout the world. Selections from the results are included here. Read Article »
Article
Green Gets Real: Current Economic Environment Subduing Green Enthusiasm But Driving Practical Action
by GfK
The GfK Roper Green Gauge study revealed that consumers are more aware of green issues and are also finding ways to save money while being green. This study identified six key segments based on consumer attitudes and behaviors. Read Article »
White Paper
Cell Phone and Landline Research
by GfK
Including cell phone samples with RDD landline samples in telephone surveys present many issues that researchers must consider. AP-GfK pollsters employed a telephone methodology that addressed concerns about coverage and non-response error. Read White Paper »
Article
Four Steps Up Profits Using Customer Equity
by Ken Powaga, GfK
These four basic steps provide a comprehensive approach to customer management that achieves the end goal of retaining and growing profitable customers. Read Article »
Article
Japan’s latest green innovations are right on trend
by GfK
An Eco Products Fair held in Tokyo demonstrated the high environmental engagement of Japanese consumers. Studies also show that global climate change is a top concern among the Japanese. Read Article »
Article
Top Green Trends for 2010
by GfK
This article describes four main themes that green marketers should use as guiding principles during this period of economic recovery. Read Article »
Article
National Study Shows Reverse in Decade-Long Declines in Teen Abuse of Drugs and Alcohol
by GfK
Teenage use of drugs and alcohol has grown, marking a decade-long decline in substance abuse. This article shares insights on teenage trends and tips for talking to your teenager about drugs. Read Article »
Article
And The Most Trusted News Source In America Is...
by GfK
The American people have named PBS the most trusted and unbiased institution among nationally known organizations, the most trusted source of news and public affairs among broadcast and cable sources, and the most educational media brand for children ages 2-8 according to new national polls. Read Article »
Article
Global Environmental Concerns Growing
by Tim Kenyon, GfK Roper Consulting
GfK Roper Consulting announced highlights from its global and U.S. environmental studies ahead of the company’s 2008 Green Gauge report. The findings reveal that concerns over pollution and climate change are rising worldwide and people are looking first to their national governments to take the lead in eco-responsibility. Read Article »
Article
India: Consumers' Changing Relationship with Cooking
by GfK
It seems that traditional gender roles around food are changing in the sub-continent. Read Article »
Article
Are Torture and Sonia Sotomayor Shared American Values?
by GfK
A poll from AP-GfK found that Americans believe torture is sometimes justified. The report also shared findings on Supreme Court nominees and the general perception of the direction of the country. Read Article »
Article
Creating Actionable Segmentation: How You Can Harness the Power for Your Organization
by Lisa Gudding, GfK
This 2009 case study of oil giant BP describes the design and implementation of a global segmentation project. Read Article »
Article
Rewind, Pause, Forward: Lessons Learned From Previous Recessions
by Jennifer James, GfK Roper Consulting
The economic crisis has global impact, but has not been felt equally in all parts of the world. GfK Roper Consulting's Mood of the World 2009, reveals how shifts in consumer confidence and behaviors vary by market to support positioning, communications strategy and new product development in every region of the world. Read Article »
Article
Is Major League Baseball Doing Enough To Ban Steroid Use?
by GfK
A poll conducted by GfK-AP found that most Americans want tougher regulation and consequences for steroid use. Check out the poll results in this article. Read Article »
Article
Nation Brands Index 2009: Brand America On the Rise
by GfK
The Nation Brands Index measures the global image of 50 countries. In 2009 America jumped up to number one - this article poses reasons as well as recommendations for the number one spot. Read Article »
Article
Empowering Your Inner First Responder
by GfK
As Americans seek self-reliance, more is also required of them. Studies show that Americans have a growing sense of it being necessary to pitch in to help one's self and one's fellow citizens. Read Article »
Service
Successful CEM Requires True Customer-centricity... and Process Mapping can help you get there
by Steve Nelson, GfK
Customer Experience Management is truly customer-centric as it takes an outside-in approach, making the customer experience the center of focus rather than the company, product or service. GfK uses a tool called Process Mapping to align an organization around the customer experience and recommend internal changes. Read Service »
Media
Mobile Apps - A Prescription for Physician Research
by GfK
The healthcare industry can leverage mobile research for actionable and timely insights. Using insights from a case study with oncologists and their patient interaction, we draw must-know conclusions for market researchers about emerging mobile market research and its ability to deepen our understanding of physician and patient interactions.
Read Media »
Article
Where Will You Spend Your Summer Vacation? An AP-GfK Poll
by GfK
The recession has changed Americans' travel plans. This article shows poll results from an AP-GfK survey about summer vacations. Read Article »
Article
The Evolution of Private Brands
by Ralph Blessing, EVP, GfK
Shopping studies demonstrate how private brands are gaining ground versus national brands. Consumers in recessionary times are more open to new brands and less attitudinally loyal. This paper shares 10 key considerations for retailers. Read Article »
Article
US Leadership in the World at Risk: Security, Environment Biggest Challenges for US Reputation
by GfK
The US ranks low among nations in regard to international peace, protecting the environment, and fighting world poverty. Learn more about these findings from a recent Nation Brands Index survey. Read Article »
Press Release
GfK integrates Global Brand and Consumer Experience practice
by GfK
Helen Zeitoun to lead integration of brand, communication, satisfaction and loyalty research. Read Press Release »
Article
Nation Brands Index 2008: Germany on Top, U.S. Seventh
by GfK
The way a country is perceived can make a critical difference to the success of its business, trade and tourism efforts, as well as its diplomatic and cultural relations with other nations. In their 2008 Global Highlights Report, Simon Anholt and GfK Roper Public Affairs & Media take you inside the most recent findings from the Anholt-GfK Roper Nation Brands Index. Read Article »
Press Release
GfK Integrates Digital Offerings into New Practice Area Focused on ROI
by GfK
GfK has created a new global practice, Digital Market Intelligence (DMI), to help companies gain a complete picture of their return on digital marketing and advertising investments. DMI will incorporate the innovative capabilities of KN Dimestore and nurago – both recently acquired by GfK. Read Press Release »






