Market Probe, Inc.
(International Headquarters)
2655 North Mayfair Road
Milwaukee, WI 53226
Metro Area: Milwaukee (WI)
Phone: (414) 778-6000
Phone: (800) 522-4743
Fax: (414) 778 3730
Email: usa@marketprobe.com
Personnel
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Dr. T.R. Rao, President and CEO |
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Dr. Michael Lowenstein, Executive Vice President |
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Dr. Tom Fusso, Executive Vice President Financial Services Practice |
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Ms. Judy Ricker, Executive Vice President, Brand Research and Consulting |
Company Description
Market Probe is a leading global market research firm specializing in stakeholder research. For more than 30 years our mission has been to help our clients achieve their business goals and protect their long-term assets: their customers, their employees and their brands. We have continued R&D efforts in customer retention forecasting systems, resource allocation optimizers, key driver analysis, linkage models, and data mining software so that we can assist our clients with not only directional guidance but also strategic planning.
Affiliations: AMA, CASRO, ESOMAR, PBIRG, PMRG, BAI
Branch Offices
Market Probe, Inc. - St. Louis, MO
1001 Craig Road
Suite 100
St. Louis, MO 63146
Phone: (314) 432-1957
(800) 669-0839
Fax: (314) 432-7014
Email: Email Address
Market Probe, Inc. - New York Metro
One University Plaza
Suite 306
Hackensack, NJ 07601
Phone: (201) 646-0250
Fax: (201) 646-0252
Email: Email Address
Market Probe, Inc. - Portland, OR
2101 N.E. 129th Street
Suite 221
Vancouver, WA 98686
Phone: (360) 828-7357
Fax: (360) 816-8491
Email: Email Address
Market Probe, Inc. - Canada
40 Eglinton Avenue, Suite 300
Toronto, ON M4P 3A2
Canada
Phone: (416) 487-4144
Fax: (416) 487-4213
Email: Email Address
John Morton, President, Market Probe Canada
Market Probe, Inc. - Europe (Belgium)
Veldkant 37
2550 Kontich
Belgium
Phone: +323-451-0045
Fax: +323-457-5747
Email: Email Address
Dominique Vanmarsenille, Country Manager – Belgium
Market Probe, Inc. - Europe (UK)
The Perfume Factory
140 Wales Farm Road
Acton, London England, W3 6UG
United Kingdom
Phone: +44-208-992-5555
Fax: +314-726-2686 (call first) & +44-208-992-5511
Email: Email Address
Dominique Vanmarsenille, Country Manager, MP-Europe
Market Probe, Inc. - India (Mumbai)
Market Probe India Pvt. Ltd.
32 Corporate Avenue, 6th Floor, D – Wing,32 Mahal Industrial
Andheri Kurla Road, Andheri (East), Mumbai 400093
India
Phone: +9122-4057-8888-77
Fax: +9122-4057-8800
Email: Email Address
Viraag Agnihorti, Managing Director, India & Middle East
Deepack Garkhel, , Senior Vice President
Market Probe, Inc. - India (Bangalore)
Market Probe Tech CenterCtr.
No.432/A, 4th Cross, 9th Main, HAL 3rd Stage,
Bangalore 560 075
India
Phone: +9190-4055-6000
Email: Email Address
Market Probe, Inc. - India (New Delhi)
Plot #1B Ground Floor
Aurobindo Marg, Adchini
New Delhi 110 017
India
Phone: +9111-4654-8700
Email: Email Address
Market Probe, Inc. - Middle East (Dubai)
1705, Bel Resheed Tower - 1
Buhaira Corniche
Sharjah
United Arab Emirates
Phone: +971-6-5759954
Fax: +971-6-5753896
Email: Email Address
Vasu Balakrishnan, Vice President
Market Probe, Inc. - Asia Pacific (Singapore)
51 Bras Basah Road
#07-01 Manulife Centre
Singapore 189554
Singapore
Phone: +65-6603-1560
Fax: +65-6837-3693
Email: Email Address
Saji Kumar, Managing Director
Market Probe, Inc. – China (Beijing)
715-716, Tower A, HuiZhi Plaza
No.9 Xuequing Road, HaiDian
Beijing 100085
China (Peoples Republic of China)
Phone: +8610-8273-7800
Fax: +8610-8273-1200
Email: Email Address
Jingkui Xu, Country Manager
Jaelyn Ren, Director of Business Development
Market Research Specialties
Types of Research
- Brand Research: Brand Equity
- Brand Research: Brand Loyalty / Satisfaction
- Business-to-Business: Business / Professional Research
- Business-to-Business: Industrial Market Research
- Customer Satisfaction: Customer Loyalty / Value
- Customer Satisfaction: Customer Satisfaction Studies
- Employee Surveys
- Marketing Research: Full Service
- Marketing Research: Multi-Country Studies
- Modeling & Predictive Research: Forecasting
- Modeling & Predictive Research: Modeling / Simulation Studies
- New Product Research: Concept Development & Testing
- New Product Research: General
- Price / Pricing Research
- Product Research: Product Development / Optimization
- Strategic Research: General
- Strategic Research: Market Opportunity/Evaluation Studies
- Strategic Research: Market Segmentation Studies
Research Techniques & Services
Audiences, Industries & Market Specialties
Market Research Resources
Case Study
Advocacy and the Revenue Narrative: A Case Study
by Don Ryan, Vice President, Technology Practice, Market Probe, Inc.
Don Ryan demonstrates the direct linkage between advocacy and measuring business performance. Ryan uses a 2011 survey of IT decision makers to illustrate Market Probe’s approach to using advocacy to measure customer experience and link it to specific financial and business outcomes, a methodology relevant across B2B and B2C sectors. Read Case Study »
White Paper
Customer Advocacy and the Branded Experience
by Michael Lowenstein, PhD CMC, Executive Vice President Market Probe
Researcher and author Michael Lowenstein uses company examples to demonstrate that what really leads to loyalty and advocacy is the company-wide commitment to strategic customer-centricity, ongoing creation of customer-perceived value and "barriers to exit". Read White Paper »
White Paper
Corporate Image, Trust and Reputation, and Customer Advocacy Behavior: Is There Linkage?
by Michael Lowenstein, CMC EVP, and Anu Bhalla, VP, Market Probe, Inc.
Market Probe presents research that demonstrates an actionable link between reputation and advocacy. Read White Paper »
Press Release
Market Probe Announces Asia Pacific and China Winners of 2011 Retail Banking Customer Advocacy Monitor
by Market Probe, Inc.
Market Probe announced the names of the retail banks that posted the highest levels of Customer Advocacy in the Asia Pacific, China and Korea region in 2011, based on the firm’s survey of the largest banking institutions. Read Press Release »
