Toluna
21 River Road
Suite 2000
Wilton, CT 06897
Metro Area: New York (NY--NJ--CT)
Phone: (203) 834-8585
Email: toluna@toluna.com
Personnel
 |
Janice Caston, AVP |
|
|
Bob Leitman, RVP, Healthcare |
|
|
Michael Anderson, Head of NA Sales |
|
|
George Terhanian, President, Toluna North America |
Company Description
Toluna enables organizations to generate valuable customer insight by combining its online market research panel and industry leading technology.
Toluna provides companies the ability to answer questions of their target audience quickly and efficiently and leverages a unique approach to respondent recruitment and engagement with its online ‘community’ and proprietary respondent engagement methodologies. Toluna guarantees that the data clients receive is of the highest quality.
Further, Toluna provides the industry’s leading online market research technology suite, enabling hundreds of market research organizations and agencies worldwide to create surveys, manage panels and build online communities.
 |
Learn about our healthcare industry expertise in the GreenBook Health directory (GBHealth.org). Our client references have been independently verified by GreenBook Health. |
Affiliations: AMA, ARF, CASRO, ESOMAR, MRA, PBIRG, PMRG, MRGA, IIR, MRB, EphMRA
Special Products and Services
Customer Satisfaction
Internet and IVR customer experience measurement programs develop conclusive and predictive insight into customer wants. Our online panels allow you to cost-efficiently perform competitive surveys like no other firm in the business.
Custom Panel and Community Building Services
We have 8+ years of experience building, incentivizing and managing custom panels, from hundreds of panelists for niche B2B and B2C segments, to thousands across multiple countries, for any target segment.
Toluna Panel Communities
Global, research-only panel communities offer 1,700+ target selects: consumer, B2B, healthcare, technology, plus the largest permission-based mobile panel. Respondents can be delivered to your programming or ours.
Branch Offices
Toluna North America - Dallas, US
16200 Dallas Parkway
Suite 140
Dallas, TX 75248-6897
Phone: (972) 732-7323
Fax: (972) 732-1447
Toluna North America - North Andover, US
790 Turnpike Street,
Suite 200
North Andover, MA 01845
Phone: (978) 686-3400
(978) 686-3777
Toluna North America - Toronto, Canada
110 Sheppard Ave. East
Suite 200
Toronto, ON ON M2N 6Y8
Canada
Phone: (416) 733-7562
Fax: (416) 733-9820
Toluna UK
8 Walpole Court
Ealing Green
London W5 5ED
United Kingdom
Phone: +4420-3058-5000
Fax: +4420-3058-5005
Toluna Netherlands
Toluna Nederland B.V.
Damrak 37-I
Amsterdam 1012 LK
Netherlands
Phone: +3120-891-2001
Fax: +3120- 422-0044
Toluna France
Toluna SAS
14 Place Marie-Jeanne Bassot
Levallois-Perret 92300
France
Phone: +331-4089-7100
Fax: +331-4089-7101
Toluna Germany
Frankfurt, Germany
Willhelm-Leuschner-Strasse 41
Frankfurt am Main 60329
Germany
Phone: +4969-7422-7600
Fax: 4969-7422-7611
Toluna Germany
Munich, Germany
Hopfenstrasse 8
Munich D-80335
Germany
Phone: +4989-444-451-0100
Fax: +4989-3580-4639
Toluna Spain
Calle Lagasca, 95.
Madrid 28006
Spain
Phone: +3491-423-0994
Fax: +3491-141-0144
Toluna Romania
Timisoara, Romania
Str. Coriolan Brediceanu 10
Timisoara 300011
Romania
Phone: +4025-6406-900
Fax: +4025-6201-828
Toluna Israel
Haifa, Israel
Matam POB 15075
Haifa 31905
Israel
Phone: +9725-4421-8456
Toluna Asia-Pacific - Sydney, Australia
Level 2/Suite 210
59 Great Buckingham Street
Redfern NSW 2016
Australia
Phone: +612-8665-4902
Fax: +612-8665-4950
Toluna Asia-Pacific - Gurgaon, India
First Floor, Unitech Trade Centre
Sector 43, Block C, Sushant Lok Phase 1
Gurgaon 122001
India
Phone: +9112-4412-6700
Toluna Asia-Pacific - Tokyo, Japan
15-12 Nampeidaicho, 2nd Fl.
Shibuya-ku,
Tokyo 150-0036
Japan
Phone: +813-5459-1067
Fax: +813-5459-1141
Mark Shepard, Direct Line: +813-5459-1075
Yoshiteru Gomi, Direct Line: +813-5459-1076
Masako Hirosawa, Direct Line: +813-5459-1079
Toluna North America - Los Angeles, US
13412 Ventura Blvd.
Suite 350
Sherman Oaks, CA 91423
Phone: (818) 255-7600
Fax: (818) 255-7699
Market Research Specialties
Types of Research
Research Techniques & Services
- Data Collection Field Services: General
- Interviewing - Audience: Executives / Professionals
- Interviewing - Audience: International
- Interviewing - Audience: Medical / Health Care
- Interviewing - Method: Telephone - IVR
- Mobile Research: Mobile Surveys
- Omnibus Surveys: Consumers Featured Service
- Panels: Online
- Questionnaires: Questionnaire Coding
- Sampling
- Social Media Research: Sample & Recruiting
- Technical Services: Data Collection Management
Audiences, Industries & Market Specialties
- Automotive
- Business-to-Business/Industrial
- Consumers
- Demographics: Ethnic - General / Multi-cultural
- Demographics: Mothers
- Demographics: Teenagers / Youth
- Health Care / Medical: Dentists
- Health Care / Medical: Doctors / Physicians
- Health Care / Medical: General - Healthcare
- Health Care / Medical: General - Medical
- Health Care / Medical: Nurses
- Health Care / Medical: Patients
- International: Worldwide Capabilities
- Small Business/Entrepreneurs
- Technology
Market Research Software
Online Research Tools and Services
- Data Services: Data Processing
- Online Communities Featured Service
- Online Data Services: Data Collection
- Online Focus Groups / Interviews: Bulletin Boards
- Online Focus Groups / Interviews: Focus Groups
- Online Panels: Panels Featured Service
- Online Panels: Proprietary Panels
- Online Survey-Related Services: Survey Hosting
- Online Survey-Related Services: Survey Programming
- Online Surveys: Surveys
- Service Providers: Application Service Provider (ASP)
- Survey Recruiting: General
Market Research Resources
Article
Online Research Communities: Putting the Customer at the Heart of Your Marketing Strategy
by Mark Simon, Managing Director, Toluna UK
Companies are turning to online research communities for decision-making advantage; harnessing the power of communities but applying them to the research process. The true ‘end-to-end’ community allows meaningful dialogue between organisation and participant via an engaging member website with multiple dialogue channels. Here are guidelines for designing and managing online communities. Read Article »
Article
Web 2.0 and the Online Panelist Experience: The Online Panel Community has Arrived
by Lee Powney, Head of Marketing, Toluna PLC; Frank Smadja, CEO, Toluna Israel
Online panel organizations have seen the most dramatic growth in the market research sector in the past few years. Through research Toluna has found that higher response rates are dependent on two interrelated concepts: profiling depth and the panelists' online experience. A Web 2.0 approach to online panel management is outlined in this article. Read Article »
Article
The Democratization of Market Research
by George Terhanian, Toluna
Spot emerging trends in multiple countries, test ideas on the fly, and deepen your understanding of people and issues. A number of market research buyers are embracing these new tools. Read Article »
