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Omaha, NE - Phone: (402) 392-0755 Complete qualitative and quantitative research services. Specializing in customer advocacy and loyalty, ad testing.... |
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Princeton, NJ - Phone: (800) 444-4672 Part of Opinion Research Corporation Opinion Research Corporation is the market research industry's only global boutique... |
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White Plains, NY - Phone: (914) 761-1909 B2B International is a specialist business-to-business market research and intelligence consultancy working for clients on a worldwide basis.... |
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New York, NY - Phone: (212) 532-6028 We are the only research consultancy in the world that specializes in customer loyalty and engagement assessments.... |
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Lake Success, NY - Phone: (516) 394-6000 MSW provides research based, brand strategy consultancy to support an integrated brand experience... |
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Fenton, MO - Phone: (877) 4-MARITZ Maritz Research delivers actionable insights that help businesses improve their bottom line by bridging the gap between brand promise and delivery.... |
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Scottsdale , AZ - Phone: (480) 393-1200 Market Solutions Group, a full service marketing research company, designs and implements research solutions and applies advanced research technique... |
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San Francisco, CA - Phone: (415) 957-2049 MarketTools is the leading technology and solutions provider of Customer Insight Management capabilities for the world’s market leaders.... |
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Memphis, TN - Phone: (901) 683-5350 Message Factors, Inc. 37 years of experience providing market research and consulting services. Over 5,000 clients nationwide, including many Fortune... |
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Fredonia, WI - Phone: (414) 587-3775 Monalco Marketing provides basic and high-end survey and research support as distinguished by an emphasis on behavioral science.... |
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San Leandro, CA - Phone: (510) 352-4943 Opinionmeter International is a leading provider of technology-based customer satisfaction market research tools... |
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New Orleans, LA - Phone: (800) 808-4643 Full-service custom market research firm serving the intelligence needs of a variety of industries including those of Fortune 500 companies... |
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Glendale, AZ - Phone: (602) 997-9711 Precision Research, Inc. a 26 year old full service custom market research company providing personalized service, quality work & competive pricing.... |
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Bloomfield Hills, MI - Phone: (248) 332-5000 Full-service market research firm specializing in customer satisfaction & loyalty, product & service quality, research design and statistical analysis... |
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Great Falls, VA - Phone: (703) 757-5213 Rockbridge Associates is a custom market research firm focused on the services, technology, and associations sectors.... |
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SIRS (Service Industry Research Systems) Highland Heights, KY - Phone: (859) 781-9700 An award-winning quantitative and qualitative full-service market research and consulting company... |
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Schwartz Consulting Partners, Inc. Tampa, FL - Phone: (813) 207-0332 Wildly engaged multi-lingual market research consultancy offering custom qualitative and quantitative services!... |
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Service Management Group, Inc. (SMG) Kansas City, MO - Phone: (816) 448-4500 SMG provides customer experience measurement for multi-unit companies, delivering actionable business intelligence and customer metrics.... |
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Oklahoma City, OK - Phone: 405-607-4664 Quality data collection in own call center. Focus group facility/experienced moderator. Intercept studies, kiosk, web-based research.... |
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New York, NY - Phone: (212) 787-8810 One-stop shop for superlative qualitative services from design and implementation (recruitment, moderating, interviewing) to analysis... |
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Description of Customer Loyalty & Value Research
Market research vendors offering evaluation of the interest in and commitment to a brand, product or service. Browse companies that study consumer preferences, customer loyalty, and customer value.
Related Resources
Loyalty - How To Win Devotion From Your Customers | White Paper
Paul Hague, Director, B2B International
| Customer satisfaction does not necessarily equate to customer loyalty. Strong indications of loyalty include proactive factors such as personally advocating a product to a friend. Companies wary of hurting loyalty by introducing new suppliers are invited to learn how B2B International measures customer loyalty. | Read White Paper » |
Pricing Research - What Do Our Customers Value? | White Paper
Paul Hague and Matthew Harrison, B2B International
| Market research can aid businesses facing the challenge of pricing their goods and services by analyzing overt and hidden benefits facing customers. Conjoint analysis and SIMALTO analysis are techniques used by market researchers for assessing the value of an offering. A price tag based on objective assessment rather than judgement is the backbone of effective pricing. | Read White Paper » |
Serving Customers Through Loyalty Programs | Article
Amy Harvey, Rockbridge Associates
| Creating targeted loyalty programs is a key business strategy for building long-term relationships with customers. Rockbridge Associates shares their pointers for making customer loyalty programs work. | Read Article » |
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Services related to Customer Loyalty & Value Research
Types of Research
Brand Research > Brand Loyalty & Satisfaction
Consumer Research
Customer Satisfaction Benchmark Studies
Customer Satisfaction Research
Customer Service Quality Needs & Measurement
Research Techniques & Services
Market Research Consultants > Advertising & Communication
Market Research Consultants > Consumer Research
Market Research Consultants > Marketing & Marketing Effectiveness
Marketing Research Consultants
Omnibus Surveys - Consumers
Focus Group Moderators - Consumers
Audiences, Industries & Market Specialties
Consumers
Legend: Photos Display Ad Focus Group Facility
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