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White Plains, NY - Phone: (914) 761-1909 B2B International is a specialist business-to-business market research and intelligence consultancy working for clients on a worldwide basis.... |
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San Francisco, CA - Phone: (415) 957-2200 MarketTools is the leading technology and solutions provider of Customer Insight Management capabilities for the world’s market leaders.... |
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Omaha, NE - Phone: (402) 392-0755 Complete qualitative and quantitative research services. Specializing in customer advocacy and loyalty, ad testing.... |
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ORC, an Infogroup company (formerly Opinion Research Corporation) Princeton, NJ - Phone: (800) 444-4672 ORC offers the unique ability to integrate primary and secondary research, competitive intelligence and expert insight... |
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Chicago, IL - Phone: (312) 828-9200 C&R Research is a full-service market research company specializing in qualitative and quantitative research within the B2B and B2C segments.... |
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Tokyo, Japan - Phone: +813-6658-5166 Cannon Gray LLC is a statistical and analytics consultancy with extensive experience designing research and conducting advanced statistical analysis.... |
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Boston, MA - Phone: (617) 350-8922 Chadwick Martin Bailey is a premier provider of market strategy and research. We work with industry leaders to provide customized information solution... |
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Chamberlain Research Consultants, Inc. Madison, WI - Phone: (608) 246-3010 Chamberlain Research Consultants Inc. is an international market research firm providing a competitive advantage through strategic market research.... |
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Convergys Customer Intelligence Services Cincinnati, OH - Phone: (800) 344-3000 The most critical influencer on brand differentiation is the customer experience. Our model is an ROI-driven approach to improving business process.... |
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Copernicus Marketing Consulting and Research Boston, MA - Phone: (617) 449-4200 Copernicus is a research-driven marketing consulting firm in the business of transforming companies.... |
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Corporate Research Associates Inc. Halifax, Canada - Phone: (902) 493-3820 Full service quantitative and qualitative market research with focus group facilities. Services in English and French provided internationally.... |
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High Peak, United Kingdom - Phone: +441-663-732-721 UK Market Research Consultancy. Directors (12+ years experience) handle all aspects of projects (qualitative and quantitative) from start to finish... |
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Woodbury, CT - Phone: (203) 263-0580 Our proprietary ConSensor® process systematically determines needs, perceptions and problems - customer, employee, and patient satisfaction, relations... |
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Salt Lake City, UT - Phone: (800) 678-3748 Discovery Research Group provides a wide array of market research services including bilingual surveys with our 500+ CATI stations.... |
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Brookfield, WI - Phone: (888) 432-5220 Since 1974, The DRG has provided qualitative and quantitative marketing research and consulting services to clients from a wide range of industries.... |
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New York, NY - Phone: (212) 986-2130 Choice research specialists utilizing validated, proprietary techniques to measure the market share and profit impact of business strategies.... |
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FlowMonitor Customer Insights & Dialogue Los Angeles, CA - Phone: (310) 709-5818 FlowMonitor links the speed and efficiency of online survey research with targeted, live customer feedback.... |
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Sherman Oaks, CA - Phone: (818) 789-6894 Exciting moderator! Gary Frieden has Ph.D. in Psychology - produces underlying motivations and reactions, and gets people talking.... |
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Atlanta, GA - Phone: (770) 650-8495 Market research, competitive intelligence, and strategy consulting for B2B/industrial clients and economic development agencies.... |
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GfK Custom Research North America New York, NY - Phone: (212) 240-5300 A full-service fact-based consultancy, GfK Custom Research North America is part of the GfK Group, the world's fifth-largest market research company.... |
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Description of Customer Loyalty & Value Research
Market research vendors offering evaluation of the interest in and commitment to a brand, product or service. Browse companies that study consumer preferences, customer loyalty, and customer value.
Related Resources
8 Ways to Boost Customer Satisfaction in Retail | Article
SIS International Research
| This article covers eight ways to boost customer satisfaction, detailing aspects of the shopping experience that can be improved. Concrete ideas pulled from market research studies address dissatisfying situations encountered by customers and create proactive ways for companies to reward relationships with customers. | Read Article » |
Loyalty - How To Win Devotion From Your Customers | White Paper
Paul Hague, Director, B2B International
| Customer satisfaction does not necessarily equate to customer loyalty. Strong indications of loyalty include proactive factors such as personally advocating a product to a friend. Companies wary of hurting loyalty by introducing new suppliers are invited to learn how B2B International measures customer loyalty. | Read White Paper » |
Business-to-Business Segmentation | Article
SIS International Research
| This article provides pointers for effective Business-to-Business segmentation research. Companies can position clients in their marketing strategy using the Lifetime Customer Value metric. | Read Article » |
Pricing Research - What Do Our Customers Value? | White Paper
Paul Hague and Matthew Harrison, B2B International
| Market research can aid businesses facing the challenge of pricing their goods and services by analyzing overt and hidden benefits facing customers. Conjoint analysis and SIMALTO analysis are techniques used by market researchers for assessing the value of an offering. A price tag based on objective assessment rather than judgement is the backbone of effective pricing. | Read White Paper » |
Serving Customers Through Loyalty Programs | Article
Amy Harvey, Rockbridge Associates
| Creating targeted loyalty programs is a key business strategy for building long-term relationships with customers. Rockbridge Associates shares their pointers for making customer loyalty programs work. | Read Article » |
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Services related to Customer Loyalty & Value Research
Types of Research
Brand Research > Brand Loyalty & Satisfaction
Consumer Research
Customer Satisfaction Benchmark Studies
Customer Satisfaction Research
Customer Service Quality Needs & Measurement
Research Techniques & Services
Market Research Consultants > Advertising & Communication
Market Research Consultants > Consumer Research
Market Research Consultants > Marketing & Marketing Effectiveness
Marketing Research Consultants
Omnibus Surveys - Consumers
Focus Group Moderators - Consumers
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