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Customer Service Quality Needs & Measurement

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Providers 1 to 20 out of 24:

3.

RTi

Stamford, CT - Phone: (203) 324-2420

RTi is a global, innovative full-service market research company delivering custom solutions designed against marketing and business objectives...Read more about ‘RTi’ >>

  http://www.rtiresearch.com
4.

RitterAssociates

Toledo, OH - Phone: (419) 535-5757

Since 1974, RitterAssociates has provided accurate, quantitative, and actionable customer experience and customer satisfaction measurement data....Read more about ‘RitterAssociates’ >>

   
5.

Rockbridge Associates

Great Falls, VA - Phone: (703) 757-5213

Rockbridge Associates is a custom market research firm focused on the services, technology, and associations sectors....Read more about ‘Rockbridge Associates’ >>

  http://www.rockresearch.com
6.

Rockhopper Research

Summit, NJ - Phone: (866) 545-3216

Rockhopper Research is truly a 21st century insights partner; using cutting edge methods and the best global researchers in the business...Read more about ‘Rockhopper Research’ >>

  http://www.rockhopperresearch.com
7.

Sources For Research, Inc.

New York, NY - Phone: (212) 787-8810

One-stop shop for superlative qualitative services from design and implementation (recruitment, moderating, interviewing) to analysis...Read more about ‘Sources For Research, Inc.’ >>

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8.

TRUSTFORTE LANGUAGE SERVICES

New York, NY - Phone: (212) 481-4980

The leader in the provision of translations and interpreting services for marketing firms and marketing research with an experienced professional team...Read more about ‘TRUSTFORTE LANGUAGE SERVICES’ >>

   
9.

Turnkey Sports and Entertainment

Haddonfield, NJ - Phone: (856) 685-1450

Turnkey Intelligence is a full-service market research suppplier with a specialty in the sports, sponsorship, and live entertainment industry. ...Read more about ‘Turnkey Sports and Entertainment’ >>

   
10.

The Understanding & Insight Group

Denville, NJ - Phone: (973) 328-9107

Strategic front-end development of consumer-wanted products using in-context methods to capture unexpressed consumer intentions and create solid value...Read more about ‘The Understanding & Insight Group’ >>

  http://www.theuandigroup.com
11.

Valient Solutions Market Research

Rochester, NY - Phone: (585) 227-2600

Valient Solutions is a global full-service market research agency that provides market research, data collection, analytics & research services....Read more about ‘Valient Solutions Market Research’ >>

  http://www.valientsolutions.com
12.

Wilkins Research Services, LLC

Chattanooga, TN - Phone: (423) 894-9478

Data collection firm committed to quality research with competitive pricing. 105-station call center, equipped with predictive dialing. Focus groups...Read more about ‘Wilkins Research Services, LLC’ >>

   
13.

Aeffect, Inc.

Deerfield, IL - Phone: (847) 267-0169

Aeffect employs traditional and non-traditional research methods that help organizations: Identify, segment and understand their most valuable custome...Read more about ‘Aeffect, Inc.’ >>

  http://www.aeffect.com
14.

C&R Research Services, Inc.

Chicago, IL - Phone: (312) 828-9200

C&R Research is a full-service market research company specializing in qualitative and quantitative research within the B2B and B2C segments....Read more about ‘C&R Research Services, Inc.’ >>

  http://www.crresearch.com
15.

Cannon Gray LLC

Tokyo, Japan - Phone: +813-6658-5166

Cannon Gray LLC is a statistical and analytics consultancy with extensive experience designing research and conducting advanced statistical analysis....Read more about ‘Cannon Gray LLC’ >>

   
16.

Chamberlain Research Consultants, Inc.

Madison, WI - Phone: (608) 246-3010

Chamberlain Research Consultants Inc. is an international market research firm providing a competitive advantage through strategic market research....Read more about ‘Chamberlain Research Consultants, Inc.’ >>

  http://www.ChamberlainResearch.com
17.

Copernicus Marketing Consulting and Research

Boston, MA - Phone: (617) 449-4200

Copernicus is a research-driven marketing consulting firm in the business of transforming companies....Read more about ‘Copernicus Marketing Consulting and Research’ >>

  http://www.copernicusmarketing.com
18.

FlowMonitor Customer Insights & Dialogue

Los Angeles, CA - Phone: (310) 709-5818

FlowMonitor links the speed and efficiency of online survey research with targeted, live customer feedback....Read more about ‘FlowMonitor Customer Insights & Dialogue’ >>

  http://www.flowmonitorinc.com
19.

In-Touch Survey Systems

Ottawa, Canada - Phone: (800) 263-2980

In-Touch provides the broadest range of secure data capture solutions, custom data analysis and integration services, and professional services....Read more about ‘In-Touch Survey Systems’ >>

   
20.

Karchner Marketing Research, LLC

Collegeville, PA - Phone: (610) 489-0509

Founded in 2003 - healthcare & general market research. Conduct 50 studies/yr for end clients, ad agencies & market research firms....Read more about ‘Karchner Marketing Research, LLC’ >>

  http://www.kmrinsights.com

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Description of Customer Service Quality Needs & Measurement

Market research companies providing information on point of sale activities at specific business locations. Locate a firm that collects data to evaluate customer service quality needs and measurements. Information provided can include customer service, selling skills, pricing, signage, store appearance, and policy compliance for retailers, manufacturers, etc.

Related Resources


Pricing Research - What Do Our Customers Value? | White Paper

Paul Hague and Matthew Harrison, B2B International

Market research can aid businesses facing the challenge of pricing their goods and services by analyzing overt and hidden benefits facing customers. Conjoint analysis and SIMALTO analysis are techniques used by market researchers for assessing the value of an offering. A price tag based on objective assessment rather than judgement is the backbone of effective pricing. | Read White Paper »


Serving Customers Through Loyalty Programs | Article

Amy Harvey, Rockbridge Associates

Creating targeted loyalty programs is a key business strategy for building long-term relationships with customers. Rockbridge Associates shares their pointers for making customer loyalty programs work. | Read Article »


Insight: Customer Satisfaction | White Paper

Development II, Inc.

A look at the process behind a successful Customer Relationship Program. | Read White Paper »

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