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Telephone Interviewing

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Providers 1 to 20 out of 52:

3.

Opinion Search

Southfield, MI - Phone: (800) 358-9919

Spacious qualitative research facility, remodeled 2008 . 2 focus group rooms, observation rooms & Client lounges. Wireless Internet access....Read more about ‘Opinion Search’ >>

   
4.

the polling company™, inc./WomanTrend

Washington, DC - Phone: (202) 667-6557

Full-service research firm in located near Dupont Circle in downtown DC. Full quantitative and qualitative capabilities....Read more about ‘the polling company™, inc./WomanTrend’ >>

  http://www.pollingcompany.com
5.

R.I.S. Christie The Data Collection Company

Toronto, Canada - Phone: (416) 778-8890

Providing national coverage and a complete range of qualitative and quantitative services since 1970. Experienced in all methods of data collection in...Read more about ‘R.I.S. Christie The Data Collection Company’ >>

  http://www.rischristie.com
6.

Research Into Action, Inc.

Portland, OR - Phone: (503) 287-9136

Research Into Action, Inc. is a program evaluation and social marketing research firm specializing in research related to energy and the environment....Read more about ‘Research Into Action, Inc.’ >>

   
7.

RitterAssociates

Toledo, OH - Phone: (419) 535-5757

Since 1974, RitterAssociates has provided accurate, quantitative, and actionable customer experience and customer satisfaction measurement data....Read more about ‘RitterAssociates’ >>

   
8.

Robin Cooper Research Group Inc.

Markham, Canada - Phone: (416) 783-8818

Robin Cooper Research Group is committed to providing its clients with unsurpassed quality research in the healthcare, consumer, and B2B sectors....Read more about ‘Robin Cooper Research Group Inc.’ >>

   
9.

Rockhopper Research

Summit, NJ - Phone: (866) 545-3216

Rockhopper Research is truly a 21st century insights partner; using cutting edge methods and the best global researchers in the business...Read more about ‘Rockhopper Research’ >>

  http://www.rockhopperresearch.com
10.

The Research Partnership, Inc.

Wichita, KS - Phone: (316) 263-6433

The Research Partnership is a full service marketing research and consulting firm on the 18th floor of the Wichita Executive Center in Wichita, KS....Read more about ‘The Research Partnership, Inc.’ >>

   
11.

SIS International Research

New York, NY - Phone: (212) 505-6805

SIS International--founded in 1984--is a leading Full-Service US & Global Market Research and Market Intelligence Firm....Read more about ‘SIS International Research’ >>

  http://www.sismarketresearch.com
12.

STARS, inc.

Allen, TX - Phone: (214) 644-1818

Full-service market research firm. Web-based and traditional interviewing. Innovative MMISE™ system online reporting tool with the ability to v...Read more about ‘STARS, inc.’ >>

  http://www.starstx.com
13.

Schlesinger Associates New Jersey

Edison, NJ - Phone: (732) 906-1122

A full-service data collection company with 14 facilities in the US and 2 in the UK. Online surveys and worldwide project management....Read more about ‘Schlesinger Associates New Jersey’ >>

Show Our Print Ad »   http://www.schlesingerassociates.com
14.

Schmiedl Marktforschung GmbH - Berlin and Munich

Munich, Germany - Phone: +4989-231810-100 (Munich)

Fieldservice-Support for international market research studies. One stop provider for all you need - nationwide in Germany and Pan-European....Read more about ‘Schmiedl Marktforschung GmbH - Berlin and Munich’ >>

   
15.

Sources For Research, Inc.

New York, NY - Phone: (212) 787-8810

One-stop shop for superlative qualitative services from design and implementation (recruitment, moderating, interviewing) to analysis...Read more about ‘Sources For Research, Inc.’ >>

Show Our Print Ad »    
16.

Southern Surveys Inc.

Louisville, KY - Phone: (502) 367-7199

Southern Surveys provides quality, reliability, and experience. We special in qualitative research. Serving the Louisville area for over fifty years....Read more about ‘Southern Surveys Inc.’ >>

   
17.

Star Data Systems, Inc.

Jupiter, FL - Phone: (561) 743-7500

High quality field services for survey research professionals. Mixed-mode CATI/Web/IVR and Scan with client dashboards....Read more about ‘Star Data Systems, Inc.’ >>

Show Our Print Ad »   http://www.StarDataSystems.com
18.

Superior DataWorks, LLC

Collierville, TN - Phone: (901) 861-6301

A certified WBE quantitative research company offering assistance with web-based, mail, and phone research studies....Read more about ‘Superior DataWorks, LLC’ >>

  http://www.superiordataworks.com
19.

Survey Technology & Research Center (STR)

Allentown, PA - Phone: (800) 482-3550

Survey Technology & Research Center (STR) provides telephone, online/web, mail and Interactive Voice Response (IVR) data collection services....Read more about ‘Survey Technology & Research Center (STR)’ >>

  http://www.strcenter.com
20.

2Europe Limited

Hemel Hempstead, United Kingdom - Phone: +441-4428-31711

Established research support in every European country: 100 seat CATI - telephone depths - focus groups – F2F/mall tests, online, desk research....Read more about ‘2Europe Limited’ >>

   

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Description of Telephone Interviewing

Market research companies conducting phone interviews among a sample of respondents. Locate a firm specializing in telephone research, whereby interviewers ask questions and record answers based on a specified questionnaire.

Related Resources


National Customer Service Survey: Computer Tech Support 2010 | White Paper

Peter Leppik, President & CEO, Vocalabs

This study from Vocalabs compares customer service quality for Apple, Dell, and HP technical support. Apple continues to dominate in customer satisfaction, and widened its lead over Dell and HP in critical areas. | Read White Paper »


National Customer Service Survey: Mobile Phones 2010 | White Paper

Peter Leppik, President and CEO, Vocalabs

A National Customer Service Survey was conducted by Vocalabs regarding Mobile Phone carriers. This study compared four major companies: AT&T, Sprint, T-Mobile and Verizon. From 2009-2010, Sprint made impressive improvements in customer service while other companies declined. | Read White Paper »


National Customer Service Survey: Mobile Phones 2009 | White Paper

Peter Leppik, President and CEO, Vocalabs

A National Customer Service Survey was conducted by Vocalabs regarding Mobile Phone carriers. This study compared four major companies: AT&T, Sprint, T-Mobile and Verizon. Over 1100 customers completed the survey, illuminating the impact of customer service on brand loyalty. | Read White Paper »


Cell Phone and Landline Research | White Paper

GfK

Including cell phone samples with RDD landline samples in telephone surveys present many issues that researchers must consider. AP-GfK pollsters employed a telephone methodology that addressed concerns about coverage and non-response error. | Read White Paper »


Small-Midsize Business Communications: Hidden Costs | White Paper

SIS International Research

The following white paper outlines the findings of a study sponsored by Siemens Communications and prepared by SIS International Research. It discusses and quantifies the hidden cost of communications barriers and latency that small and medium sized business in 8 different countries, across 8 different verticals, and up to 400 employees experience in their daily business activities. | Read White Paper »


National Customer Service Survey: Computer Tech Support 2009 | White Paper

Peter Leppik, President & CEO, Vocalabs

This study from Vocalabs compares customer service quality for Apple, Dell, and HP technical support. The survey found significant trends over 2008 to 2009 and assisted in analysis of call center improvements. | Read White Paper »


Mobile Research Poised to Create a Tipping Point for the Industry | White Paper

Dr. Tim Snaith, Chief Research Officer, OnePoint Surveys

In the market research industry, the mobile phone as a communication medium is at a tipping point. This emerging 5th research methodology has the potential to create new opportunities for reaching people “In the moment” (or real-time). However, mobile research is a disruptive technological change and could become the greatest missed opportunity for the market research industry, if not handled appropriately. This paper uses our experiences to assist those seeking to develop this methodology. | Read White Paper »

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