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Providers 1 to 20 out of 52:
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Discovery Research Group
Salt Lake City, UT - Phone: (800) 678-3748
Discovery Research Group provides a wide array of market research services including bilingual surveys with our 500+ CATI stations.... |
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Opinion Access Corp.
Long Island City, NY - Phone: (718) 729-2622
Opinion Access Corp. is your one-stop shop for all of your data collection and data processing needs.... |
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Opinion Search
Southfield, MI - Phone: (800) 358-9919
Spacious qualitative research facility, remodeled 2008 . 2 focus group rooms, observation rooms & Client lounges. Wireless Internet access.... |
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the polling company™, inc./WomanTrend
Washington, DC - Phone: (202) 667-6557
Full-service research firm in located near Dupont Circle in downtown DC. Full quantitative and qualitative capabilities.... |
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R.I.S. Christie The Data Collection Company
Toronto, Canada - Phone: (416) 778-8890
Providing national coverage and a complete range of qualitative and quantitative services since 1970. Experienced in all methods of data collection in... |
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Research Into Action, Inc.
Portland, OR - Phone: (503) 287-9136
Research Into Action, Inc. is a program evaluation and social marketing research firm specializing in research related to energy and the environment.... |
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RitterAssociates
Toledo, OH - Phone: (419) 535-5757
Since 1974, RitterAssociates has provided accurate, quantitative, and actionable customer experience and customer satisfaction measurement data.... |
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Robin Cooper Research Group Inc.
Markham, Canada - Phone: (416) 783-8818
Robin Cooper Research Group is committed to providing its clients with unsurpassed quality research in the healthcare, consumer, and B2B sectors.... |
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Rockhopper Research
Summit, NJ - Phone: (866) 545-3216
Rockhopper Research is truly a 21st century insights partner; using cutting edge methods and the best global researchers in the business... |
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The Research Partnership, Inc.
Wichita, KS - Phone: (316) 263-6433
The Research Partnership is a full service marketing research and consulting firm on the 18th floor of the Wichita Executive Center in Wichita, KS.... |
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| 11. |
SIS International Research
New York, NY - Phone: (212) 505-6805
SIS International--founded in 1984--is a leading Full-Service US & Global Market Research and Market Intelligence Firm.... |
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| 12. |
STARS, inc.
Allen, TX - Phone: (214) 644-1818
Full-service market research firm. Web-based and traditional interviewing. Innovative MMISE™ system online reporting tool with the ability to v... |
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| 13. |
Schlesinger Associates New Jersey
Edison, NJ - Phone: (732) 906-1122
A full-service data collection company with 14 facilities in the US and 2 in the UK. Online surveys and worldwide project management.... |
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Schmiedl Marktforschung GmbH - Berlin and Munich
Munich, Germany - Phone: +4989-231810-100 (Munich)
Fieldservice-Support for international market research studies. One stop provider for all you need - nationwide in Germany and Pan-European.... |
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| 15. |
Sources For Research, Inc.
New York, NY - Phone: (212) 787-8810
One-stop shop for superlative qualitative services from design and implementation (recruitment, moderating, interviewing) to analysis... |
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| 16. |
Southern Surveys Inc.
Louisville, KY - Phone: (502) 367-7199
Southern Surveys provides quality, reliability, and experience. We special in qualitative research. Serving the Louisville area for over fifty years.... |
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| 17. |
Star Data Systems, Inc.
Jupiter, FL - Phone: (561) 743-7500
High quality field services for survey research professionals. Mixed-mode CATI/Web/IVR and Scan with client dashboards.... |
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| 18. |
Superior DataWorks, LLC
Collierville, TN - Phone: (901) 861-6301
A certified WBE quantitative research company offering assistance with web-based, mail, and phone research studies.... |
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| 19. |
Survey Technology & Research Center (STR)
Allentown, PA - Phone: (800) 482-3550
Survey Technology & Research Center (STR) provides telephone, online/web, mail and Interactive Voice Response (IVR) data collection services.... |
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| 20. |
2Europe Limited
Hemel Hempstead, United Kingdom - Phone: +441-4428-31711
Established research support in every European country: 100 seat CATI - telephone depths - focus groups – F2F/mall tests, online, desk research.... |
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Description of Telephone Interviewing
Market research companies conducting phone interviews among a sample of respondents. Locate a firm specializing in telephone research, whereby interviewers ask questions and record answers based on a specified questionnaire.
Related Resources
National Customer Service Survey: Computer Tech Support 2010 | White Paper
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 | This study from Vocalabs compares customer service quality for Apple, Dell, and HP technical support. Apple continues to dominate in customer satisfaction, and widened its lead over Dell and HP in critical areas. | Read White Paper » |
National Customer Service Survey: Mobile Phones 2010 | White Paper
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 | A National Customer Service Survey was conducted by Vocalabs regarding Mobile Phone carriers. This study compared four major companies: AT&T, Sprint, T-Mobile and Verizon. From 2009-2010, Sprint made impressive improvements in customer service while other companies declined. | Read White Paper » |
National Customer Service Survey: Mobile Phones 2009 | White Paper
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 | A National Customer Service Survey was conducted by Vocalabs regarding Mobile Phone carriers. This study compared four major companies: AT&T, Sprint, T-Mobile and Verizon. Over 1100 customers completed the survey, illuminating the impact of customer service on brand loyalty. | Read White Paper » |
Cell Phone and Landline Research | White Paper
GfK
 | Including cell phone samples with RDD landline samples in telephone surveys present many issues that researchers must consider. AP-GfK pollsters employed a telephone methodology that addressed concerns about coverage and non-response error. | Read White Paper » |
Small-Midsize Business Communications: Hidden Costs | White Paper
SIS International Research
 | The following white paper outlines the findings of a study sponsored by Siemens Communications and prepared by SIS International Research. It discusses and quantifies the hidden cost of communications barriers and latency that small and medium sized business in 8 different countries, across 8 different verticals, and up to 400 employees experience in their daily business activities. | Read White Paper » |
National Customer Service Survey: Computer Tech Support 2009 | White Paper
Peter Leppik, President & CEO, Vocalabs
 | This study from Vocalabs compares customer service quality for Apple, Dell, and HP technical support. The survey found significant trends over 2008 to 2009 and assisted in analysis of call center improvements. | Read White Paper » |
Mobile Research Poised to Create a Tipping Point for the Industry | White Paper
Dr. Tim Snaith, Chief Research Officer, OnePoint Surveys
 | In the market research industry, the mobile phone as a communication medium is at a tipping point. This emerging 5th research methodology has the potential to create new opportunities for reaching people “In the moment” (or real-time). However, mobile research is a disruptive technological change and could become the greatest missed opportunity for the market research industry, if not handled appropriately. This paper uses our experiences to assist those seeking to develop this methodology. | Read White Paper » |
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