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Customer Satisfaction Benchmark Studies

Market research vendors specializing in customer benchmark (baseline) studies. Find a firm to establish a customer satisfaction benchmark against which all other research may be compared.

22 results are displayed in randomized alpha order, starting with "S", after featured listings.

Confirmit
Confirmit

Confirmit is the world’s leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research applications.

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Infotools
Infotools

Your Knowledge Bank: a beautifully organised, powerfully intuitive platform for you to investigate, visualise & share insights from all your research.

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MaritzCX
MaritzCX

Full-service customer experience (CX) partner providing businesses strategic guidance and software engine to turn CX into competitive advantage.

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Customer Lifecycle, LLC

Grow is the third in a series of four papers that will discuss how to get the best business results from each stage of the customer lifecycle. This paper discusses tools and techniques that can be used to create a practical process that focuses on improving the financial results from all customer groups.

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