Customer Satisfaction Benchmark Studies

Market research vendors specializing in customer benchmark (baseline) studies. Find a firm to establish a customer satisfaction benchmark against which all other research may be compared.

35 results are displayed in randomized alpha order, starting with "P", after featured listings.

AnswerLab
AnswerLab

AnswerLab conducts user experience research to help clients improve their websites, mobile applications and other digital products and services.

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Revelation
Revelation

Revelation is the pioneer of Immersive Research software and tools to some of the best-known brands and innovative market research firms in the world.

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RTi Research
RTi Research

RTi is a global, innovative full-service market research company delivering custom solutions designed to achieve marketing and business objectives.

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Aeffect, Inc.
Aeffect, Inc.

Aeffect employs traditional and non-traditional research methods that help organizations: Identify, segment and understand their most valuable custome

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AnswerLab
AnswerLab

AnswerLab conducts user experience research to help clients improve their websites, mobile applications and other digital products.

Read more about AnswerLab »

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Customer Lifecycle, LLC

Grow is the third in a series of four papers that will discuss how to get the best business results from each stage of the customer lifecycle. This paper discusses tools and techniques that can be used to create a practical process that focuses on improving the financial results from all customer groups.

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