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Customer Loyalty & Value Research

Market research vendors offering evaluation of the interest in and commitment to a brand, product or service. Browse companies that study consumer preferences, customer loyalty, and customer value.

40 results are displayed in randomized alpha order, starting with "M", after featured listings.

Confirmit
Confirmit

Confirmit is the world’s leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research applications.

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MaritzCX
MaritzCX

Full-service customer experience (CX) partner providing businesses strategic guidance and software engine to turn CX into competitive advantage.

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SMARI LLC
SMARI LLC

We provide full service quantitative and qualitative market research with a consultative edge that drives our clients' business needs.

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SSI
SSI

SSI (www.surveysampling.com) is the premier global provider of data solutions and technology for consumer and B2B survey research.

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Related Articles

Merger Mania Merger Mania

Greg Mishkin

What does merger mania have to do with customer satisfaction? Everything! History has shown that during and after significant M&As, companies focus inwardly to merge disparate operations and corporate cultures.

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Improve Loyalty and Business Results: Link Employee Surveys to Customer Surveys Improve Loyalty and Business Results: Link Employee Surveys to Customer Surveys

Customer Lifecycle, LLC

There is compelling research outlining the benefits of identifying and correcting disconnects between customer and employee perceptions of importance and performance. Companies with a clear understanding of the views of each group and what it takes to resolve those disconnects outperform their competitors by substantial margins.

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Value Proposition Development

Customer Lifecycle, LLC

This overview of developing a compelling value proposition is offered to identify and frame any discussions you may wish to have concerning development of a value proposition that will clearly support the company’s positioning strategy.

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