Customer Satisfaction Research

Market research companies able to track overall customer satisfaction with a product or service over a specific period of time. Find a firm to conduct consistent longitudinal research to evaluate customer satisfaction.

110 results are displayed in randomized alpha order, starting with "T", after featured listings.


Confirmit
Confirmit

Confirmit is the world’s leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research applications.

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Ebiquity

Ebiquity is a global full-service market research company providing customized reports for a complete Market Intelligence solution.

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EFG Inc.
EFG Inc.

USA Full-service one-stop shop for International quantitative and qualitative fieldwork. Top 25 Global Research Firm with large in-house capabilities.

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Dub

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Full Circle Research Company

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Improve Loyalty and Business Results: Link Employee Surveys to Customer Surveys Improve Loyalty and Business Results: Link Employee Surveys to Customer Surveys

Customer Lifecycle, LLC

There is compelling research outlining the benefits of identifying and correcting disconnects between customer and employee perceptions of importance and performance. Companies with a clear understanding of the views of each group and what it takes to resolve those disconnects outperform their competitors by substantial margins.

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