Customer Service Quality Needs & Measurement

Market research companies providing information on point of sale activities at specific business locations. Locate a firm that collects data to evaluate customer service quality needs and measurements. Information provided can include customer service, selling skills, pricing, signage, store appearance, and policy compliance for retailers, manufacturers, etc.

13 results are displayed in randomized alpha order, starting with "I", after featured listings.

Ipsos
Ipsos

Ipsos offers six areas of market research specialization: advertising, loyalty, marketing, media, public affairs, and survey management.

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RTi Research
RTi Research

RTi is a global, innovative full-service market research company delivering custom solutions designed to achieve marketing and business objectives.

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Synergia
Synergia

Synergia is a full service research firm (quantitative and qualitative) and boutique consultancy specializing in the Hispanic consumer market.

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Pricing Research - What Do Our Customers Value? Pricing Research - What Do Our Customers Value?

Paul Hague and Matthew Harrison, B2B International

Market research can aid businesses facing the challenge of pricing their goods and services by analyzing overt and hidden benefits facing customers. Conjoint analysis and SIMALTO analysis are techniques used by market researchers for assessing the value of an offering. A price tag based on objective assessment rather than judgement is the backbone of effective pricing.

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