Mystery Shopping

Market research companies that observe customer service and sales staff behavior and techniques in a service or retail location. Locate a firm that sends unidentified researchers to pose as shoppers and evaluate employee performance, customer service quality, etc.

54 results are displayed in randomized alpha order, starting with "I", after featured listings.

IntelliShop
IntelliShop

IntelliShop helps companies improve the customer experience, driving improvement in customer satisfaction, loyalty and financial performance.

Read more about IntelliShop »
MaritzCX
MaritzCX

Full-service customer experience (CX) partner providing businesses strategic guidance and software engine to turn CX into competitive advantage.

Read more about MaritzCX »
Research Now
Research Now

Research Now Group, Inc., headquartered in Plano, Texas, is the global leader in digital data collection to power analytics and insights.

Read more about Research Now »

New! Manage Your Vendors

Related Case Studies