Mystery Shopping

Market research companies that observe customer service and sales staff behavior and techniques in a service or retail location. Locate a firm that sends unidentified researchers to pose as shoppers and evaluate employee performance, customer service quality, etc.

75 results are displayed in randomized alpha order, starting with "T", after featured listings.

TNS
TNS

TNS is the world’s largest custom research agency delivering actionable insights and research-based business advice to its clients.

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