- Senior Vice President - North American Sales
- View Linkedin profile »
At FocusVision, we are in the business of Customer Truth™, looking beyond the voice of the customer to understand their hearts and mind to understand how they think, feel and act.
We believe that a customer’s truth is the most powerful element that can be used by all business leaders to authentically understand, engage and connect with their customer. It provides the perspective of why they do what they do based on interacting with them holistically. Customer Truth™ is what connects a brand’s story with their customer’s story. This is what we enable our clients to do every day.
With our comprehensive suite of experience insights software solutions including advanced survey, online interview and focus group, and online qualitative research community solutions, FocusVision is the only insights technology company that can bring you close enough to your customer to have a full understanding of how they think, feel, and act.
In addition to leading software solutions, our award-winning global support team continues to break-ground and empower brands to gather, analyze and securely share insights.
How we help:
Customer: Voice of the Customer programs, customer journey mapping and assessment, test online user experience
Brand: Test brand health, Net Promotor Scores, segment and target, test campaigns and messaging, post-event feedback
Product: Map the market, test product and marketing concepts, test packaging and pricing
Employees: Ask for employee feedback, send pulse surveys, 360-degree reviews
Let us know how we can help you!
- Clients include Facebook, P&G, Microsoft, GM, eBay, Lilly, McDonald’s, Pepsi, Pfizer, Salesforce, IPSOS, 3M, L’Oreal, Universal Music, Comcast, and Walmart.
- FocusVision won the 2018 Martech Breakthrough Award for Outstanding Innovation in customer experience management.
5 Hanover Square
New York, New York, 10004
United States of America, New York (NY--NJ--CT)
The leader in research technology introduces a free version of its online focus group solution called InterVu Now; Adds AI to its full version of InterVu.Read more »
Rating reign supreme. This may seem like an obvious statement, but when you take a moment to think about it,... The post ‘Give Me 10s’: Customer Experience Research in a 10-Out-of-10 World appeared first on FocusVision.
How to Design for Mobile Surveys Today’s consumers use a variety of devices for accessing online surveys. Depending on the... The post How to Design for Mobile Surveys appeared first on FocusVision.
Welcome to our Market Research Facility Spotlight Blog where our partners have the opportunity to showcase their facility, their experiences,... The post Market Research Facility Spotlight – Area Research appeared first on FocusVision.