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We're an award-winning data intelligence company, bringing to light what your customers, your employees and the marketplace see in you and others.
With Potentiate, you can expect world-class technology, coupled with smart research design and outcomes-focused consultancy.
We’re dedicated to understanding your business and your challenges, we’ll tap into our full suite of services to ensure you get the answers you need:
Market sentiment analysis
Voice of customer
Customer experience management
Customer journey mapping
CRM integration & optimisation
Customer sentiment analysis
Voice of employee
Channel partner engagement.
Live Voice of Customer dashboards
Integrated enterprise dashboards
Our work spans multiple industries and includes large-scale syndicated studies, live customer feedback, multi-faceted programs as well as highly customised bespoke projects.
We are diverse in nature and approach. We embrace fresh ideas and forward-thinking. We have the courage to challenge not just what you see, but the way in which you see it.
You can be assured of high quality, data security and a world class approach, proven by the accreditations and accolades we have achieved:
- AMSRS Fair Data accreditation 2018
- ISO 27001 Information Security accreditation 2017
- Temkin CX Vendor excellence winner 2016
- Customer Experience Asia Excellence Awards finalist 2016
- RICA Research Effectiveness awards – highly commended 2014
- Survey Magazine Technology Trendsetter 2014
Come and have a now you see it moment with us.
347 - 351 Pacific Highway
Artarmon, NSW, 2064
801 2nd Avenue, Suite 800
Seattle , Washington , 98104
United States of America , Seattle (WA)