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Civicom Marketing Research Services

Company Description

Civicom® is the global leader in serving the marketing research community with a strong industry presence in facilitating web-enabled in-depth interviews and focus groups worldwide, through Civicom CyberFacility®. We provide asynchronous research capabilities for online communities and online research studies through our online bulletin board platform solution, Civicom Chatterbox®. We enable rich, in-the-moment insights for audio and video diaries, shopper insights, patient journeys, and mobile qualitative research through our mobile insights app, ThoughtLight®. We provide mobile usability testing, respondent recruitment, simultaneous translation and transcription services, along with Glide Central™, an intuitive online platform for video and audio content curation and management. Conduct your IDIs and focus groups, multimedia online research platform studies, and mobile qualitative research anywhere in the world without costly travel. Visit our website:, call us at 203-413-2423 or email

  • AMA (United States)
  • ARF (United States)
  • PMRG (United States)
  • QRCA (United States)
  • AQR (United Kingdom)
  • MRS (United Kingdom)
  • ESOMAR (International)
  • BHBIA (United Kingdom), ICG (United Kingdom)
Company type:
  • Full Service Market Research
  • International Market Research Services
  • Software / Technology / Platform Provider
Countries where research is conducted:
United States of America, United Kingdom, Australia, Canada
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Products (1)

ProductImage Glide Central™ Audio and Video Content Management

Showcase the best of your multimedia content in every client report with Glide Central™. Upload the video, audio, photos, and images for all of your projects into individual project folders. Create tags for keywords that will lead you directly to the media moments you want to highlight and use. Easily create video or audio clips that you can quickly export to reveal your insights. Generate automated transcripts that you can manually edit, copy and paste right into your report. Keep all project media files stored in our secure archive for as long as you need them. Audio and video are among the most powerful forms of data you can obtain from your research. However, the amount of material that results from qualitative research studies can be overwhelming to manage, leading to chaos and information overload. Glide Central solves this chaos. It’s an easy to use online platform designed for researchers. It lets you manage the media files you generate from in-depth interviews, focus groups, and mobile research studies. You get the most value from the content for every project.


Facility Details

Images (9)

Facility Details

Location: Internet
Building type: Online IDIs & Focus Groups
Facility features: Recording - Audio, Recording - Digital, Recording - Video, Video-conferencing, Video-streaming
Recruiting capabilities: We provide discussion guide analysis, screener writing and review, respondent technology screening, disposition reporting, scheduling, and participation guidelines for interviews, incentives, focus groups, mobile research and online studies. Our recruiting services are local to global and cover single market to multi-market studies populated with respondents located worldwide.

Facility Rooms

Room types
Observation capacity
Focus Group

Market research Specialties


Market research resources (27)

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From the blog: Civicom Marketing Research Services Blog