Civicom Marketing Research Services

Company Description

Civicom® is the global leader in facilitating telephone and web-enabled IDIs and Focus Groups worldwide (Civicom CyberFacility®). We maintain a strong presence in facilitating Online Research Communities/Bulletin Boards featuring advanced analytic tools (Civicom Chatterbox®). We provide Mobile Qualitative Research, Audio Diaries and Patient Journeys (Civicom ThoughtLight®), Mobile Ethnography (Civicom FrontRow™), Mobile App and Website Usability Testing (See Me Navigate™), and an intuitive online platform for video and audio content curation and management (Glide Central®). Civicom developed CCam focus®, a portable 360° streaming solution with video curation capabilities for live, in-person focus groups. We offer a proprietary Transcription System (TranscriptionWing™), Translation, and Recruiting Services (CiviSelect™). Civicom Marketing Research Services and Schlesinger Group have partnered in a Strategic Alliance to mutually serve the needs of clients needing web IDIs and focus groups combined with high quality recruiting services. Our Global Expertise allows us to deliver advanced marketing research services worldwide in almost every country. All services are available in multiple languages. Visit our website:, call us at 203-413-2423 or email

  • AMA (United States)
  • ARF (United States)
  • PMRG (United States)
  • QRCA (United States)
  • AQR (United Kingdom)
  • MRS (United Kingdom)
  • ESOMAR (International)
  • BHBIA (United Kingdom), ICG (United Kingdom)
Company type:
  • Full Service Market Research
  • International Market Research Services
  • Software / Technology / Platform Provider
(203) 413-2423
P.O. Box 4689
Greenwich, Connecticut, 06831
United States of America
Metropolitan Area:
New York (NY--NJ--CT)
Countries where research is conducted:
United States of America, United Kingdom, Australia, Canada
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Products (1)

ProductImage Glide Central® Audio and Video Content Management

Showcase the best of your multimedia content in every client report with Glide Central®. Upload the video, audio, photos, and images for all of your projects into individual project folders. Create tags for keywords that will lead you directly to the media moments you want to highlight and use. Easily create video or audio clips that you can quickly export to reveal your insights. Generate automated transcripts that you can manually edit, copy and paste right into your report. Keep all project media files stored in our secure archive for as long as you need them. Audio and video are among the most powerful forms of data you can obtain from your research. However, the amount of material that results from qualitative research studies can be overwhelming to manage, leading to chaos and information overload. Glide Central solves this chaos. It’s an easy to use online platform designed for researchers. It lets you manage the media files you generate from in-depth interviews, focus groups, and mobile research studies. You get the most value from the content for every project.


Facility Details

Images (9)

Facility Details

Location: Internet
Building type: Online IDIs & Focus Groups
Facility features: Recording - Audio, Recording - Digital, Recording - Video, Video-conferencing, Video-streaming
Recruiting capabilities: We provide discussion guide analysis, screener writing and review, respondent technology screening, disposition reporting, scheduling, and participation guidelines for interviews, incentives, focus groups, mobile research and online studies. Our recruiting services are local to global and cover single market to multi-market studies populated with respondents located worldwide.

Facility Rooms

Room types
Observation capacity
Focus Group

Market research Specialties


Market research resources (31)

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From the blog: Civicom Marketing Research Services Blog

Challenges of Conducting Global Market Research

There has been a prominent increase in the number of companies around the globe seeking international growth opportunities which makes the administration of global market research projects even more important. Studies show that the global revenue of the market research industry exceeded

Read more »
Gathering the Right Respondents for Qualitative Research

Are you trying to understand why users of your products or services are not very keen on giving substantial feedback, much less any feedback at all? How can you determine if your most recent product launch was successful? How come your website isn’t getting enough traction as you would l

Read more »