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Informa Research Services

Company Description

Since 1983, Informa Research Services has been the premier provider of competitive product rate and fee intelligence, sales and service evaluations, regulatory compliance testing, and lead generation services to the financial industry. We gather accurate and timely competitive product information and branch experience measurements. We deliver powerful market information, insightful analysis, and targeted recommendations. We maintain a panel of 165,000+ informed consumers available for mystery shopping, in-store research, consumer research, and shopper insights. We are the creator of the SEA Score program for measuring customer engagement, loyalty, brand power, and likeliness to attract new customers. We serve more than 6,500 clients including the nation’s top 100 financial institutions. Our earned reputation for extreme accuracy and customer service keeps clients renewing our services year after year. No other provider has our granularity of product information and understanding of financial products and services.

Affiliations:
  • AMA (United States)
Company type:
  • Mystery Shopping
  • Qualitative Research
  • Quantitative Research
Telephone:
(800) 848-0218
(818) 880-8877
Fax:
(818) 880-8448
Address:
26565 Agoura Road
2nd Floor
Calabasas, California, 91302
United States of America
Metropolitan Area:
Los Angeles (CA)
Region:
California
Countries where research is conducted:
United States of America
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