Big data-based analytics product that predicts impending customer churn during support conversations, enabling agents to take preventive action.

About

About
Developer of data-based speech analytics models that predict customer intent during support conversations. Our primary product, PROPHESY, predicts impending customer churn, with over 87% accuracy. Unlike traditional modeling methodology requiring massive customization & keyword training, our churn prediction model was built around almost 300 million actual customer support conversations. This allows it to be client & channel agnostic, removing the need for customization. The same traits make it highly affordable, with immediate implementation.

Contact Details

Email : Send an email

Telephone : 3172810082

Key Personnel
Harris Turner
Chief Executive Officer
3172810082
Jason Rutz
Director - Business Development
(317) 496-5344
International Capabilities