We run focus group interviews, usability testing, user interviews, UX reviews and a wide range of qualitative UX research methodologies in China.


Our UX Research Lab in Shanghai was built specifically to test your digital products on Chinese users, gather insights and provide actionable recommendations. Our clients include Microsoft, Agoda, Dyson, TomTom, Kaspersky, Epson, Lenovo and many more. Our custom-built facility is ideal to host focus group interviews, one-on-one user interviews, usability testing and a wide range of qualitative user studies in Shanghai. Our observation room with one-way-mirror has eight stations to observe, each with headphones with optional translation or live audio lines, translation station, power and wi-fi. Our facility has HD video and balanced audio recording. We have car park spaces with video/audio streaming to our observation room for automotive testing, and a kitchen and preparation area for food and beverage user research.

Facility Photo Gallery

Facility Details

  • Location: Pudong
  • Facility Features: Catering facilities, Client lounge, High-definition TV, Office services, Onsite parking, Recording - Audio, Recording - Digital, Recording - Video, Separate client entrance, Video-streaming, Wired broadband, Wireless Internet
  • Travel time from airport: 40 mins
  • Travel time from downtown: 20 mins
  • Recruiting capabilities: We recruit high-quality participants in China across various industry sectors and demographics and locations.

Facility Rooms

Room types Dimensions Capacity Observation capacity
Computer Usability Lab
Focus Group
Product Testing Lab
5.2X6.2 10 8
Client Lounge
3X6.2 6 0

Contact Details

Website :

Email : Send an email

Telephone : +86 (21) 2027 0599

Key Personnel
Samuel Jesse
Research Director
International Capabilities

Market Research Specialties

Research Solutions

Product Testing
Website Research

Research Services

Qualitative Services