
Firefly, the qualitative practice within Kantar Insights, is North America’s leading qualitative research consultancy.
Read more about Firefly Millward Brown »Companies that offer market research services related to communications. Review and compare vendors able to conduct a research project associated with firms that create, send and receive messages.
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Firefly, the qualitative practice within Kantar Insights, is North America’s leading qualitative research consultancy.
Read more about Firefly Millward Brown »Virtual Incentives and Loyalty360, have released the CMO Challenge Report. The study posed questions to CMOs and marketing experts at leading brands, including "What are the challenges and opportunities to effectively leveraging internal and external communities in your loyalty, customer experience or VOC processes?” Instead of an overview of response statistics, the report gives in-depth answers from executives at brands like Samsung, Wyndam, Charles Schwab and many more. I thought you might find their insights helpful for any upcoming editorial coverage you are doing on the topic of customer loyalty or building communities.
Read more »Exploring the need to embed rigor into the creative process, Forethought CEO, Ken Roberts, looks to a future of content-rich, science-driven communications.
Read more »This article discusses rogue IT, and what it means for the market research industry.
Read more »There are many theories about the potentially exponential power of social media. However, brands and advertisers need a reality check - such power is merely potential. The execution of communications through social media is not magic - it does require thought, investment and time.
Read more »In spring 2011, all engines were firing as Landesbank Baden-Württemberg (LBBW) recruited a new team to translate its daily financial reports: CLS Communication. Following a thorough assessment, the bank decided in favour of a crew with financial knowledge and expertise, efficient project management and cutting-edge translation technologies.
Read more »“Socialize Your Insights” e-book presents ways you, or any market research professional, can raise awareness and accelerate implementation of your insights using Salesforce. This e-book will guide you to take your insights to a higher level, a social level. Bring your insights to where your colleagues and peers live, their Salesforce cloud.
Read more »Join SKIM’s communication and social media research expert, Sourabh Sharma, at InnoCos USA 2013 in New York City July 10-11. Sharma will kick off day two of the summit with a presentation of SKIM’s latest research regarding beauty industry trends in digital communications and social media.
Read more »The paradox of smartphones is that they both divide us and bring us together. When your friends, family members and colleagues take out their smartphone, you may feel pangs of isolation. But when your survey respondents do, there is an opportunity to connect with them more deeply in the moment and gain a glimpse into their lives and their experiences.
Read more »The landline, cell phone, and online access panel are well known and frequently used channel modes for data collection. In this research report, online access panel users were found to be more like landline respondents than cell phone or mobile online respondents. Learn more in this white paper from Discovery Research Group.
Read more »Within 12 months, more people will be buying smartphones than feature phones in the U.S. The Gen Y tendency to overshare will have ramifications for the research industry for years to come.
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