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Read more about Chadwick Martin Bailey »Market research vendors specializing in customer benchmark (baseline) studies. Find a firm to establish a customer satisfaction benchmark against which all other research may be compared.
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Full-service, data-driven market strategy solutions.
Read more about Chadwick Martin Bailey »Customer journey mapping (also known as simply journey mapping or path to purchase studies), is actually an incredibly powerful tool. It’s certainly not new, though it has been given new wings, thanks to some clever branding around the name.
Read more »Grow is the third in a series of four papers that will discuss how to get the best business results from each stage of the customer lifecycle. This paper discusses tools and techniques that can be used to create a practical process that focuses on improving the financial results from all customer groups.
Read more »This article discusses the the latest statistics from the American Customer Satisfaction Index (ASCI).
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The client did not have a clear idea of future trends in energy production, logistics and sto ...
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Objective
The client wanted to benchmark following parameters agains ...
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A multinational auto OEM headquartered in the US sought to benefit from the valuable perspect ...
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A national retail chain with over a 1,000 stores nationwide, annually surveys shoppers in its ...
Read this Case Study10 million consumers in 95 countries. VIGA provides global audience research. We have the techno ...
Learn more about VIGAAPECS® helps you capture timely, relevant customer feedback across your entire organization, the ...
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