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Customer Experience Research

IN AMA (United States)

25 results are displayed in randomized alpha order, starting with "T", after featured listings.



Brandtrust
Brandtrust

Brandtrust is a research and strategy firm that utilizes applied social and behavioral sciences to solve complex business challenges.

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Campos
Campos

We are a research driven strategy firm specializing in brand planning, customer experience, and strategic planning and innovation.

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Concentrix
Concentrix

Our VOC survey technology, analytic services and consulting expertise have helped some of the world's best brands deliver better customer experiences.

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Escalent
Escalent

Escalent is a top human behavior and analytics firm specializing in industries facing disruption and business transformation.

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Infosurv
Infosurv

Infosurv is your virtual research department. We help clients better understand their employees, customers, and potential customers.

Read more about Infosurv »

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The Path to Excellence: Closing the Gaps to Achieve Success (with Comments on the Net Promoter Score)

Rockbridge Associates

Is NPS enough? Learn why Rockbridge Associates utilizes the Path to Excellence model instead to produce more stable and actionable metrics that help clients monitor and improve the customer experience.

Read more »

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