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Customer Experience Research

IN AQR (United Kingdom)

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Indeemo
Indeemo

Indeemo’s Mobile Ethnography App & Online Qualitative Research Platform makes it easy to capture authentic, in-context, in-the-moment behaviours.

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Related Articles

The Path to Excellence: Closing the Gaps to Achieve Success (with Comments on the Net Promoter Score)

Rockbridge Associates

Is NPS enough? Learn why Rockbridge Associates utilizes the Path to Excellence model instead to produce more stable and actionable metrics that help clients monitor and improve the customer experience.

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