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Customer Experience Research

IN ESOMAR (International)

11 results are displayed in randomized alpha order, starting with "1", after featured listings.

Qualtrics
Qualtrics

Qualtrics is the world’s leading enterprise survey technology provider, making it easy to capture real-time customer, market and employee insights.

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QualSights
QualSights

End-to-end qualitative insights platform providing a dramatically faster and more affordable way to generate deeper consumer insights at global scale.

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Escalent
Escalent

Escalent is a top human behavior and analytics firm specializing in industries facing disruption and business transformation.

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OvationMR
OvationMR

OvationMR - Where researchers find affordable, high-quality data from global online survey audiences to significantly improve their study success rate

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The Path to Excellence: Closing the Gaps to Achieve Success (with Comments on the Net Promoter Score)

Rockbridge Associates

Is NPS enough? Learn why Rockbridge Associates utilizes the Path to Excellence model instead to produce more stable and actionable metrics that help clients monitor and improve the customer experience.

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