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Customer Experience Research

IN ESOMAR (International)

14 results are displayed in randomized alpha order, starting with "B", after featured listings.


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Brandtrust
Brandtrust

Brandtrust is a research and strategy firm that utilizes applied social and behavioral sciences to solve complex business challenges.

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Escalent
Escalent

Escalent is a top human behavior and analytics firm specializing in industries facing disruption and business transformation.

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Infosurv
Infosurv

Infosurv is your virtual research department. We help clients better understand their employees, customers, and potential customers.

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QualSights
QualSights

End-to-end qualitative insights platform providing a dramatically faster and more affordable way to generate deeper consumer insights at global scale.

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Qualtrics
Qualtrics

Qualtrics is the world’s leading enterprise survey technology provider, making it easy to capture real-time customer, market and employee insights.

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The Path to Excellence: Closing the Gaps to Achieve Success (with Comments on the Net Promoter Score)

Rockbridge Associates

Is NPS enough? Learn why Rockbridge Associates utilizes the Path to Excellence model instead to produce more stable and actionable metrics that help clients monitor and improve the customer experience.

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