GAPbuster Worldwide (GBW) vs BestMark

GAPbuster Worldwide (GBW)
GAPbuster Worldwide (GBW)

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Company details

Description

GBW has provided a wide range of customer experience (CX) measurement programs around the world for over 25 years.
We work with some of the worlds largest brands & retailers to deliver bespoke measurement programs that meet specific business objectives.
These include:
Mystery Shopping
You’re witnessing an accelerated pace of change. Your customers expect frictionless interactions and experiences, regardless of how, when, and where they do business with you.

You need a partner who offers Customer Experience insights solutions purpose-built to help you measure, understand

Type of company

  • Data & Analytics

  • Consulting

  • Mystery Shopping

  • Full Service

  • Mystery Shopping

  • Data & Analytics

Top benefits

  • Full CX Measurement Offer

  • Unparalleled Global Reach

  • Custom Design Programmes

  • Full Serve CX Consultancy

  • Unique Reporting Platform

  • 1.2 Million Shoppers

  • 37+ Years Experience

  • Nimble, Custom Solutions

  • Real-Time Insights

  • Full-Service Agency

Location

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St. Louis Park, Minnesota, United States

Market Research Specialties

  • Global Market Research Capabilities

  • Customer Experience Research

  • Customer NPS Measurement

  • Mystery Shopping

  • Mystery Shopping in Competitor Shops

  • Mystery Shopping

  • Full Service Market Research

  • Data Collection Field Services

  • Online Surveys