Heartbeat AI Technologies

Peter Drucker famously said: “If you can’t measure it, you can’t improve it." Indeed, if we want to understand and improve the human experience — the experience of our customers, employees & patients — we need to measure it. Research and analytics professionals should assume the role of detective and “mind reader” when it comes to collecting and analyzing human data. We also need to be psychologists, behavioral economists, and semioticians in addition to just being good at survey design and statistics. When we have all these skills, we will know intuitively how to tell a great story powered by a strong insight. Then every project will be magical: just the right amount of data, at the right depth, and the right time, for the right budget. At Heartbeat AI, we measure emotions to understand human experience and the deep drivers of human behavior. Our text analytics platform finds the emotions of your customers, employees & patients with super speed, accuracy & depth. We uncover the WHY in text data so you can tell a better story. It’s easy to ask closed-ended questions and build charts that often tell you nothing that you didn’t already know. Heartbeat AI will take you to the fascinating world of analyzing human emotions using natural language.