Remote user testing with Picture-in-Picture videos, Time on Task, Success/Failure ratios, SUS, NPS, Branching Logic, & a global panel of respondents.


Userlytics provides remote user testing, usability testing, & user experience testing of mobile apps and websites. The Userlytics platform provides both qualitative & quantitative user testing metrics. This includes Picture-in-Picture video recordings of participants & the assets they are interacting with as they follow a "think aloud" user testing protocol. Quantitative user testing metrics include Time on Task, Success/Failure ratios, System Usability Scale (SUS), Simple Ease Question (SEQ) & Net Promoter Score (NPS). A unique feature is our Branching Logic (Skipping or Conditional Logic) for remote user testing scripts. This bridges the gap between inherently scalable unmoderated user testing & the range of user testing scenarios in moderated usability testing. Our agency clients can private label (white label) our user testing and usability testing dashboard results when sharing with their clients on a project by project basis. Our professional services team can annotate each user testing video with key comments & events, prepare a UX Test Highlight Reel, delivering a user testing Executive Summary report with recommendations to enhance the usability and user experience of the asset that is tested. Fully compatible with invision, justinmind & other design platforms, Userlytics provides user testing of prototypes, websites, mobile apps, responsive web sites & any other type of digital asset. Our unique mobile user testing eliminates any blocking of the limited screen real estate of mobile devices, & does not require any type of SDK or client asset configuration. We leverage a global panel of user testing participants & a custom screening capability to ensure the UX and usability testing is conducted with the specific target Persona of each of our clients. We conduct a QA review of every usability test result, & each user testing result is available as it is completed. The Picture-in-Picture user testing videos can be reviewed at variable speeds.

Contact Details

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Telephone : 415 944 9279

Key Personnel
Brian Carter
VP, Business Development
International Capabilities
Social Media

Market Research Specialties

Research Solutions

Advertising Research
Product Research
Website Research

Research Services

Ethnography / Observational Research
Interviewing - Method
Mobile Research
Online Focus Groups / Interviews
Online Surveys
Qualitative Services