Branding Services: Although we’re primarily a platform providing research software, we can also become an extension of your organization. Our team of experts can work with you to understand your data, includin
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Consulting
Panels / Communities
Software & Technology
Software & Technology
Consulting
Data & Analytics
Integrated Software
Top-tier Customer Service
Real-time Responses
Work From Anywhere
Deeper Insights
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
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Kansas City, Missouri, United States
Automated Market Research Platforms
Mobile Surveys
Video Management Platforms
Data Visualization & Dashboarding Software
Remote Website User Testing
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management