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Dana Stanley
Greenbook’s Chief Revenue Officer
SMG vs Highlight
Company details
Description
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Highlight is the leading purpose-built software for product developers & marketers to innovate, renovate, and make critical decisions with confidence.
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Type of company
Software & Technology
Consulting
Data & Analytics
Data & Analytics
Qualitative Research
Software & Technology
Top benefits
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
>90% Completion Rates
<1 Week to Data
Turnkey Logistics
High Quality Respondents
Real-Time Data Dashboards
Location
Kansas City, Missouri, United States
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Market Research Specialties
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management
Home Use Tests
Foods & Nutrition [market sector expertise]
Pet Owners / Foods / Supplies [market sector expertise]
Alcoholic Beverages [market sector expertise]
Cosmetics & Beauty Aids [market sector expertise]
Features and attributes
Images
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