SMG vs Zappi

Company details

Description

Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em

See your product innovations and advertising ideas through the eyes of your audience with the leading consumer insights platform.

Get the inspiration to create and the validation to act.

How it works:

1. Launch research
Our proven methodologies give you consumer

Type of company

  • Software & Technology

  • Consulting

  • Data & Analytics

  • Data & Analytics

  • Software & Technology

Top benefits

  • XM Platform & Service

  • Increase ROI

  • Actionable Insights

  • Retain Customers and Employees

  • Agile decision-making

  • Transformation insights

  • Flexible solutions

  • Quality data

Location

Kansas City, Missouri, United States

London, United Kingdom

Market Research Specialties

  • Customer Experience Research

  • Artificial Intelligence / AI-Powered Insight Platforms

  • Brand Positioning Research

  • Employee Experience & Satisfaction Research

  • Enterprise Feedback Management

  • Advertising Research

  • Concept Testing

  • Agile Market Research

  • Advertising Effectiveness Research

  • Advertising Communication Strategy Research

Demo recording

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Zappi: Using Artificial Intelligence to Supercharge Customer-Led Innovation

demo
30 min

Watch Recording