Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Software & Technology
Consulting
Data & Analytics
Data & Analytics
Software & Technology
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
Agile decision-making
Transformation insights
Flexible solutions
Quality data
Kansas City, Missouri, United States
London, United Kingdom
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management
Advertising Research
Concept Testing
Agile Market Research
Advertising Effectiveness Research
Advertising Communication Strategy Research