SMG vs Blix

Company details

Description

Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em

Blix is a a powerful, easy-to-use text analysis platform for coding and analyzing survey open-ends and online reviews at scale, powered by Generative AI.


Our semantic coding platform will automatically turn qualitative textual feedback into coded quantitative data.


Type of company

  • Software & Technology

  • Consulting

  • Data & Analytics

  • Data & Analytics

  • Software & Technology

  • Quantitative Research

Top benefits

  • XM Platform & Service

  • Increase ROI

  • Actionable Insights

  • Retain Customers and Employees

  • Automated theme extraction

  • AI-Powered verbatim coding

  • Effortless & Easy to use

  • Multiple language support

  • Sentiment analysis

Location

Kansas City, Missouri, United States

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Market Research Specialties

  • Customer Experience Research

  • Artificial Intelligence / AI-Powered Insight Platforms

  • Brand Positioning Research

  • Employee Experience & Satisfaction Research

  • Enterprise Feedback Management

  • Open-End & Verbatim Response Coding

  • Text Analytics

  • Customer Experience Research

  • Data Analysis

  • Artificial Intelligence / AI-Powered Insight Platforms

Features and attributes

  • AI-Powered Trend Detection
  • Advanced Analytics
  • Analysis of Owned Content
  • Audience/Influencer Analytics
  • BI & Data Visualization
  • Competitive Insights
  • Custom dashboards
  • E-commerce
  • Multisource data integration
  • Qualitative Data Analysis
  • Social Media & Web Analytics
  • Social Media Monitoring
  • Survey Analysis
  • AI-Powered Trend Detection
  • Advanced Analytics
  • Analysis of Owned Content
  • Audience/Influencer Analytics
  • BI & Data Visualization
  • Competitive Insights
  • Custom dashboards
  • E-commerce
  • Multisource data integration
  • Qualitative Data Analysis
  • Social Media & Web Analytics
  • Social Media Monitoring
  • Survey Analysis
  • Images

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    Blix