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Dana Stanley
Greenbook’s Chief Revenue Officer
SMG vs CivicScience
Company details
Description
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
We are the only real-time insights enablement platform you need to uncover the insights that truly matter. Our methodology produces insight
Type of company
Software & Technology
Consulting
Data & Analytics
Data & Analytics
Quantitative Research
Software & Technology
Top benefits
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
Fast, Agile and Custom
Real-Time Forecasting
Highest Quality Sample
Always-on Segmentations
Real-Time Tracking
Location
Kansas City, Missouri, United States
Pittsburgh, Pennsylvania, United States
Market Research Specialties
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management
Consumer Trends Research
Consumer Market Research
Secondary & Desk Market Research
Online Proprietary Research Panels
Artificial Intelligence / AI-Powered Insight Platforms