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Dana Stanley
Greenbook’s Chief Revenue Officer
SMG vs Canvs
Company details
Description
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Canvs helps brands understand what their customers are saying and what to do about it. Powered by AI, Canvs sifts through thousands of open-ended survey responses, reviews, comments, and conversations to quickly surface the themes, trends, emotions, issues, and ideas that matter most. By accelera
Type of company
Software & Technology
Consulting
Data & Analytics
Data & Analytics
Software & Technology
Qualitative Research
Top benefits
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
Clarity From Every Comment
Faster, Smarter Analysis
Shareable Stories, Fast
Built for Your Workflow
Emotions Drive Insights
Location
Kansas City, Missouri, United States
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Market Research Specialties
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management
Text Analytics
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Open-End & Verbatim Response Coding
Employee Experience & Satisfaction Research