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Dana Stanley
Greenbook’s Chief Revenue Officer
SMG vs The Sound
Company details
Description
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
The Sound is a Global Consumer Research, Brand Strategy and Product Innovation agency, applying leading edge market research techniques, technologies and marketing models to solve client brand, marketing, communications and product challenges.
We are a team of brand experts, stra
Type of company
Software & Technology
Consulting
Data & Analytics
Data & Analytics
Consulting
Full Service
Top benefits
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
We are outcome driven
We put empathy first
We see humans in data
We see what others don't
We drive real growth
Location
Kansas City, Missouri, United States
Chicago, Illinois, United States
Market Research Specialties
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management
Business Issue: Brand / product / service launch
Advertising Research
Advertising Communication Strategy Research
International Market Research with Consumers
Idea Generation