Promising Outcomes vs Voice of Customer Research (VOC Research)

Promising Outcomes
Promising Outcomes

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Voice of Customer Research (VOC Research)
Voice of Customer Research (VOC Research)

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Company details

Description

Using our unique methodology, backed by research and 30 years of success, we reveal customers’ and employees’ expectations of an ideal experience, and then measure the company's performance against them. This means companies can see what matters most to their customers or employees. It offers deep a

Voice of Customer Research (VOC Research) provides competitive intelligence services to help you win more business and retain more customers.


We specialize in professional, pre-scheduled and unbiased conversations with the key decision-makers at your customers, prospects and inte

Type of company

  • Consulting

  • Qualitative Research

  • Quantitative Research

  • Qualitative Consultant

  • Qualitative Research

  • Quantitative Research

Top benefits

  • Actionable insights

  • Demonstrable results

  • Reveals loyalty levers

  • Enthusiastic customers

  • IP backed by research

  • Professional Approach

  • Personal Touch

  • Value / ROI

  • Actionable Results

  • B2B VOC Interviews

Location

Hampshire, United Kingdom

Southern Pines, North Carolina, United States

Market Research Specialties

  • Business Issue: Defend market share

  • Business Issue: Defend sales, volume

  • Business Issue: Employee relations, recruitment

  • Business Issue: Increase sales, volume

  • Business Issue: Increase market share

  • B2B Research Market & Competitive Intelligence

  • Full Service Quantitative Market Research

  • Telephone Interviewing

  • Customer Satisfaction Research

  • Customer Loyalty Research

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Voice of Customer Research (VOC Research)