Voice of Customer Research (VOC Research) provides competitive intelligence services to help you win more business and retain more customers.
We specialize in professional, pre-scheduled and unbiased conversations with the key decision-makers at your customers, prospects and inte
Material is a global strategy, insights, design, and technology partner to companies striving for true customer centricity and ongoing relevance in a digital first, customer-led world. By leveraging proprietary, science-based tools that enable human understanding, we inform and create customer-ce
Qualitative Consultant
Qualitative Research
Quantitative Research
Full Service
Qualitative Research
Quantitative Research
Professional Approach
Personal Touch
Value / ROI
Actionable Results
B2B VOC Interviews
Customer Experience
Behavioral Analytics
Brand Marketing & CRM
Growth Strategy
Product Design
Southern Pines, North Carolina, United States
New York, New York, United States
B2B Research Market & Competitive Intelligence
Full Service Quantitative Market Research
Telephone Interviewing
Customer Satisfaction Research
Customer Loyalty Research
Customer Experience Research
Business Issue: Brand / product / service launch
Business Issue: Brand repositioning
Business Issue: Develop, revitalise market
Business Issue: Gain new customers
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