Beyond Feedback vs Promising Outcomes
Company details
Description
For over 12 years, Beyond Feedback has specialized in creating customized programs that measure the most important drivers of our clients’ success – customer and employee relationships. Going beyond merely measuring relationships, we collaborate with our clients to improve business performance throu
Using our unique methodology, backed by research and 30 years of success, we reveal customers’ and employees’ expectations of an ideal experience, and then measure the company's performance against them. This means companies can see what matters most to their customers or employees. It offers deep a
Type of company
Data & Analytics
Consulting
Quantitative Research
Consulting
Qualitative Research
Quantitative Research
Top benefits
Customized Programs
Actionable Insights
Experienced Client Execs
Excellent Client Service
Client Focused Approach
Actionable insights
Demonstrable results
Reveals loyalty levers
Enthusiastic customers
IP backed by research
Location
Cave Creek, Arizona, United States
Hampshire, United Kingdom
Market Research Specialties
Brand Loyalty / Satisfaction Research
Customer Loyalty Research
Customer Satisfaction Research
Employee Experience & Satisfaction Research
Service Quality Needs & Measurement Research
Business Issue: Defend market share
Business Issue: Defend sales, volume
Business Issue: Employee relations, recruitment
Business Issue: Increase sales, volume
Business Issue: Increase market share