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Beyond Feedback

Company Description

Beyond Feedback is a a boutique firm providing data collection, analysis, reporting, action planning, and consulting services. The firm specializes in customer satisfaction & loyalty, customer experience management, and employee engagement services. We serve as an extension of our clients' teams, customizing business insights, analysis, and our expertise to each clients' unique needs. We provide those services with high quality, in a timely fashion, and for a price that fits our clients' budget. Beyond Feedback has a unique approach to market research… believing that collecting insights and running analytics is just one piece of the overall process. We use our experiences as former executives with Fortune 500 companies to go beyond the feedback data itself. We support our clients in designing VOC/VOE strategy, implementing leading-edge data collection methodologies and analytics, ensuring actionable insights, designing improved customer/employee experiences, and delivering expertise to transform organizational cultures. Beyond Feedback... improved business decisions through superior insights.

Affiliations:
  • AMA (United States)
  • ASQ, CXPA, SHRM
Company type:
  • Analytical Services
  • Consulting Services
  • Quantitative Research Services
Telephone:
210-591-1747
Fax:
210-591-1737
Address:
7575 N Loop 1604 W, Suite 103
San Antonio, Texas, 78249
United States of America
Metropolitan Area:
San Antonio (TX)
Region:
Texas
Countries where research is conducted:
United States of America
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