Top Customer Service Quality Needs & Measurement Companies

Leading market research companies providing information on point of sale activities at specific business locations. Locate a firm that collects data to evaluate customer service quality needs and measurements. Information provided can include customer service, selling skills, pricing, signage, store appearance, and policy compliance for retailers, manufacturers, etc.

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Intouch Insight

Intouch Insight

Mystery Shopping

Quantitative Research

Qualitative Research

LOCATION

Alpharetta, Georgia

Intouch Insight

Mystery Shopping

Quantitative Research

Qualitative Research

Intouch Insight is a CX solutions provider helping multi-location brands elevate operations with actionable insights, automation & mystery shopping.
SMG

SMG

Software & Technology

Consulting

Data & Analytics

LOCATION

Kansas City, Missouri

SMG

Software & Technology

Consulting

Data & Analytics

SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution.

Why choose SMG

XM Platform & Service

Increase ROI

Actionable Insights

Retain Customers and Employees

Material

Material

Full Service

Qualitative Research

Quantitative Research

LOCATION

New York, New York

Material

Full Service

Qualitative Research

Quantitative Research

Material builds consumer intelligence into brands and experiences to strengthen customer relationships and drive business impact.

Why choose Material

Intelligent Growth

Behavioral Analytics

Brand Marketing & CRM

Customer Experience

Product Design

Beyond Feedback

Beyond Feedback

Data & Analytics

Consulting

Quantitative Research

LOCATION

Cave Creek, Arizona

Beyond Feedback

Data & Analytics

Consulting

Quantitative Research

Beyond Feedback is a boutique firm specializing in employee engagement services, customer satisfaction & loyalty, and customer experience management.

Why choose Beyond Feedback

Customized Programs

Actionable Insights

Experienced Client Execs

Excellent Client Service

Client Focused Approach