Customer Service Quality Needs & Measurement

Market research companies providing information on point of sale activities at specific business locations. Locate a firm that collects data to evaluate customer service quality needs and measurements. Information provided can include customer service, selling skills, pricing, signage, store appearance, and policy compliance for retailers, manufacturers, etc.

9 results are displayed in randomized alpha order, starting with "I", after featured listings.


Infotools is a software and services provider, with particular expertise in processing, analyzing, visualizing and sharing market research data.

Read more about Infotools »

RTi Research
RTi Research

Full service Top 50 MR agency with 30+ yr proven track record of combining the best of boutique thinking & service w/ large multinational capabilities

Read more about RTi Research »

Synergia is a full service research firm (quantitative and qualitative) specializing in the Hispanic and Multicultural consumer markets.

Read more about Synergia »

Related Articles

Stage 3: Seven Steps to Grow Your Customer Base Stage 3: Seven Steps to Grow Your Customer Base

Customer Lifecycle, LLC

Grow is the third in a series of four papers that will discuss how to get the best business results from each stage of the customer lifecycle. This paper discusses tools and techniques that can be used to create a practical process that focuses on improving the financial results from all customer groups.

Read more »
Pricing Research - What Do Our Customers Value? Pricing Research - What Do Our Customers Value?

Paul Hague and Matthew Harrison, B2B International

Market research can aid businesses facing the challenge of pricing their goods and services by analyzing overt and hidden benefits facing customers. Conjoint analysis and SIMALTO analysis are techniques used by market researchers for assessing the value of an offering. A price tag based on objective assessment rather than judgement is the backbone of effective pricing.

Read more »

New! Manage Your Vendors

Refine by Countries

Refine by States

Related Case Studies

Related Research Products