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Top Customer Service Quality Needs & Measurement Companies
Leading market research companies providing information on point of sale activities at specific business locations. Locate a firm that collects data to evaluate customer service quality needs and measurements. Information provided can include customer service, selling skills, pricing, signage, store appearance, and policy compliance for retailers, manufacturers, etc.
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LOCATION
Alpharetta, Georgia
Intouch Insight
Mystery Shopping
Quantitative Research
Qualitative Research
Intouch Insight is a CX solutions provider helping multi-location brands elevate operations with actionable insights, automation & mystery shopping.
LOCATION
New York, New York
Material
Full Service
Qualitative Research
Quantitative Research
Material builds consumer intelligence into brands and experiences to strengthen customer relationships and drive business impact.
Why choose Material
Intelligent Growth
Behavioral Analytics
Brand Marketing & CRM
Customer Experience
Product Design
LOCATION
New York, New York
Tru Market
Mystery Shopping
Full Service
Qualitative Research
Tru Market uses Mystery Shopping, Competitive Intelligence, and Qualitative Research to deliver in-market insights that can't be found anywhere else.
LOCATION
Santo Domingo, Dominican Republic
Grupo Macroinvest
Mystery Shopping
Qualitative Consultant
Data Collection
Customer-experience and service-quality firm offering mystery shopping, surveys, training and consulting in the Dominican Republic.