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Top Customer Experience Benchmark Study Providers

Leading market research vendors specializing in customer benchmark (baseline) studies. Find a firm to establish a customer satisfaction benchmark against which all other research may be compared.

Featured Experts in Top Customer Experience Benchmark Study Providers

Intouch Insight Precision Opinion, Inc.Terac Bulbshare

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Precision Opinion, Inc. vs C & C Market Research

B2B International vs Proactive Worldwide, Inc.

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Related Specialties

Brand Loyalty / Satisfaction Research

Consumer Market Research

Customer Experience Benchmark Studies

Customer Loyalty Research

Customer Satisfaction Research

Service Quality Needs & Measurement Research

Omnibus Surveys

Moderating with Consumers

Market Research Consultants

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Intouch Insight

Intouch Insight

Mystery Shopping

Quantitative Research

Qualitative Research

LOCATION

Alpharetta, Georgia

Intouch Insight

Mystery Shopping

Quantitative Research

Qualitative Research

Intouch Insight is a CX solutions provider helping multi-location brands elevate operations with actionable insights, automation & mystery shopping.

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Precision Opinion, Inc.

Precision Opinion, Inc.

Data Collection

Quantitative Research

LOCATION

Las Vegas, Nevada

Precision Opinion, Inc.

Data Collection

Quantitative Research

Quality Domestic Data Collection Experts

Why choose Precision Opinion, Inc.

600 seat Call Center

Zero remote Interviewers

100% Domestic Data Collection

Strict Quality Controls

US Data Collection Experts

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Terac

Terac

Full Service

Panels / Communities

Qualitative Research

LOCATION

San Francisco, California

Terac

Full Service

Panels / Communities

Qualitative Research

Terac is an AI-powered research platform that conducts personalized, scalable interviews to generate actionable customer insights in hours, not weeks.

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Bulbshare

Bulbshare

Software & Technology

LOCATION

London, United Kingdom

Bulbshare

Software & Technology

Leading collaboration platform empowering brands to engage directly with customers, fostering real-time insights and authentic content creation.

Why choose Bulbshare

Real-time Insights

Customer-Centric

Identify Influencers

Global Insights Communities

Customer Communities

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Related Specialties

Brand Loyalty / Satisfaction Research

Consumer Market Research

Customer Experience Benchmark Studies

Customer Loyalty Research

Customer Satisfaction Research

Service Quality Needs & Measurement Research

Omnibus Surveys

Moderating with Consumers

Market Research Consultants

B2B International

B2B International is a leading global business-to-business market research consultancy providing customized b-to-b research and intelligence studies.

Forsta

Forsta powers the most comprehensive set of research and insights, spanning CX, enterprise feedback, VoC, VoE, Qual, Quant and data visualizations.

Highlight

Highlight's agile in-home product testing platform streamlines data collection, logistics, and analytics. >90% completion rates and <1 week to data.

User Research International

We provide research, analysis, recruitment, staffing, usability labs, and support for qualitative and quantitative studies.

Galloway Research Service

Galloway Research is the country's premier full service Insights and data collection company offering hands on customized research solutions.

Borderless Access Pvt Ltd

Borderless Access is an award-winning market research company with its digital-first products and solutions for agile research.

Intouch Insight

Intouch Insight is a CX solutions provider helping multi-location brands elevate operations with actionable insights, automation & mystery shopping.

The Center For Client Retention

We craft tailor-made survey programs that provide valuable insights into customers' experiences, preferences, and expectations.

QUID

Quid's Generative AI empowers you to gain an unmatched and holistic view of the customer context.

Affect Lab

World's Leading Emotion AI Platform

Unanimous AI

AI-powered decision making utilizing the wisdom of crowds.

Caplena

We're the AI feedback analysis platform that's transforming how brands and market research agencies discover insights.

Irwin Broh Research

Since 1971, minding your customers' mind.

Clarion Research

Full service provider of qualitative, quantitative, & integrated marketing research & consumer insights. Delivering clear and actionable analysis.

Precision Opinion, Inc.

Quality Domestic Data Collection Experts

End to End User Research

• Qualitative research, UX, Ethnography, IDIs • High Quality Recruiting • Focus Group/Mock Jury Rooms • Kitchens/CLT on site • Usability Labs

Bulbshare

Leading collaboration platform empowering brands to engage directly with customers, fostering real-time insights and authentic content creation.

SMG

SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution.

Proactive Worldwide, Inc.

Proactive Worldwide is a top competitive intelligence company offering PhD-level primary research and analysis, and tools-driven secondary research.

Terac

Terac is an AI-powered research platform that conducts personalized, scalable interviews to generate actionable customer insights in hours, not weeks.

Fathom

Fathom delivers the highest quality text analytics with AI + human expertise, cutting analysis time by 75%+ for top agencies and brands.

Reveal AI

Conduct AI-driven, qualitative, conversational surveys at scale. Surface instant insights from unstructured qualitative data.

Spikes

Learn how to excite people and win customers through our extensive database of Excitement Points®.

Tru Market

Tru Market leverages Mystery Shopping and Competitive Intelligence to deliver in-market data and insights that can't be found anywhere else.

Insights Miami

Market research and usability testing firm offering early comprehensive prototype testing services in South Florida.

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