Top Customer Experience Benchmark Study Providers

Leading market research vendors specializing in customer benchmark (baseline) studies. Find a firm to establish a customer satisfaction benchmark against which all other research may be compared.

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Reveal AI

Reveal AI

Software & Technology

Qualitative Research

LOCATION

Saratoga, California

Reveal AI

Software & Technology

Qualitative Research

Conduct AI-driven, qualitative, conversational surveys at scale. Surface instant insights from unstructured qualitative data.

Why choose Reveal AI

Speed, Scale, Efficiency

Conversational Surveys

AI-driven

Qual Research at Scale

Deeper Audience Insights

Precision Opinion, Inc.

Precision Opinion, Inc.

Data Collection

Quantitative Research

LOCATION

Las Vegas, Nevada

Precision Opinion, Inc.

Data Collection

Quantitative Research

Quality Domestic Data Collection Experts

Why choose Precision Opinion, Inc.

600 seat Call Center

Zero remote Interviewers

100% Domestic Data Collection

Strict Quality Controls

US Data Collection Experts

Highlight

Highlight

Data & Analytics

Qualitative Research

Software & Technology

LOCATION

New York, New York

Highlight

Data & Analytics

Qualitative Research

Software & Technology

The definitive product intelligence platform delivering fast, meaningful insights to help brands innovate and create products people love.

Why choose Highlight

>90% Completion Rates

Expert Research Blueprints

Turnkey Logistics

High Quality Respondents

Real-Time Data Dashboards

Forsta

Forsta

Data Collection

Quantitative Research

Software & Technology

LOCATION

London, United Kingdom

Forsta

Data Collection

Quantitative Research

Software & Technology

Forsta powers the most comprehensive set of research and insights, spanning CX, enterprise feedback, VoC, VoE, Qual, Quant and data visualizations.

Why choose Forsta

Leaders in Market Research and experience management technology

Decades of innovation from FocusVision, Confirmit, Decipher, and Dapresy—all under one roof.

8/10 Leading Market Research agencies choose Forsta

30+ years of experience partnering with the world’s leading market research agencies

Research HX is AI-powered and future-ready, continuously enhanced for speed, security, and innovation.