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Customer Satisfaction Benchmark Studies

Market research vendors specializing in customer benchmark (baseline) studies. Find a firm to establish a customer satisfaction benchmark against which all other research may be compared.

31 results are displayed in randomized alpha order, starting with "L", after featured listings.

AnswerLab
AnswerLab

AnswerLab conducts user experience research to help clients improve their websites, mobile applications and other digital products and services.

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MaritzCX
MaritzCX

Full-service customer experience (CX) partner providing businesses strategic guidance and software engine to turn CX into competitive advantage.

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APECS®
APECS®

APECS® helps you capture timely, relevant customer feedback across your entire organization, then provides the tools you need to improve results.

Learn more about APECS®

RTi Research
RTi Research

Full service Top 50 MR agency with 30+ yr proven track record of combining the best of boutique thinking & service w/ large multinational capabilities

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Technomic Inc.
Technomic Inc.

Only Technomic delivers a 360-degree view of the food industry. We impact growth and profitability for our clients by providing consumer-grounded visi

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AnswerLab
AnswerLab

AnswerLab conducts user experience research to help clients improve their websites, mobile applications and other digital products.

Read more about AnswerLab »

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Stage 3: Seven Steps to Grow Your Customer Base Stage 3: Seven Steps to Grow Your Customer Base

Customer Lifecycle, LLC

Grow is the third in a series of four papers that will discuss how to get the best business results from each stage of the customer lifecycle. This paper discusses tools and techniques that can be used to create a practical process that focuses on improving the financial results from all customer groups.

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