Advertisement Zappi Store

Customer Satisfaction Benchmark Studies

Market research vendors specializing in customer benchmark (baseline) studies. Find a firm to establish a customer satisfaction benchmark against which all other research may be compared.

18 results are displayed in randomized alpha order, starting with "C", after featured listings.

Confirmit
Confirmit

Confirmit is the world’s leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research applications.

Read more about Confirmit »
Infotools
Infotools

Infotools empowers researchers to get more from their data. Our software and services enable our clients all over the globe to organize and harmonize

Read more about Infotools »
IntelliShop
IntelliShop

IntelliShop helps companies improve the customer experience, driving improvement in customer satisfaction, loyalty and financial performance.

Read more about IntelliShop »
APECS®
APECS®

APECS® helps you capture timely, relevant customer feedback across your entire organization, then provides the tools you need to improve results.

Learn more about APECS®

RTi Research
RTi Research

Full service Top 50 MR agency with 30+ yr proven track record of combining the best of boutique thinking & service w/ large multinational capabilities

Read more about RTi Research »

Related Articles

Stage 3: Seven Steps to Grow Your Customer Base Stage 3: Seven Steps to Grow Your Customer Base

Customer Lifecycle, LLC

Grow is the third in a series of four papers that will discuss how to get the best business results from each stage of the customer lifecycle. This paper discusses tools and techniques that can be used to create a practical process that focuses on improving the financial results from all customer groups.

Read more »

New! Manage Your Vendors

Related Case Studies