Top Customer Experience Benchmark Study Providers

Leading market research vendors specializing in customer benchmark (baseline) studies. Find a firm to establish a customer satisfaction benchmark against which all other research may be compared.

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Terac

Terac

Full Service

Panels / Communities

Qualitative Research

LOCATION

San Francisco, California

Terac

Full Service

Panels / Communities

Qualitative Research

Terac is an AI-powered research platform that conducts personalized, scalable interviews to generate actionable customer insights in hours, not weeks.
SurveyMonkey

SurveyMonkey

Full Service

Panels / Communities

Software & Technology

LOCATION

San Mateo, California

SurveyMonkey

Full Service

Panels / Communities

Software & Technology

SurveyMonkey is a powerful surveys & forms platform. We help teams gather insights to create great experiences and drive business growth.

Why choose SurveyMonkey

Agile market research

Purpose built solutions

AI-driven insights

Accurate data & insights

Deep MRx expertise

End to End User Research

End to End User Research

Full Service

Focus Group Facility

Qualitative Research

LOCATION

Houston, Texas

End to End User Research

Full Service

Focus Group Facility

Qualitative Research

• Qualitative research, UX, Ethnography, IDIs • High Quality Recruiting • Focus Group/Mock Jury Rooms • Kitchens/CLT on site • Usability Labs

Why choose End to End User Research

Expert qual researchers

Dedicated recruiters

Usability/UX/HF Experts

Jury /Focus group rooms

Kitchens/CLT/Taste tests

Proactive Worldwide, Inc.

Proactive Worldwide, Inc.

Consulting

Full Service

Qualitative Research

LOCATION

Schaumbrug, Illinois

Proactive Worldwide, Inc.

Consulting

Full Service

Qualitative Research

Proactive Worldwide is a top competitive intelligence company offering PhD-level primary research and analysis, and tools-driven secondary research.

Why choose Proactive Worldwide, Inc.

Primary research experts

Competitive Intel Experts

Our PWWDiscovery™ methodology

Fortune 1000 trusted

Proven Business Outcomes