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Grupo Macroinvest is a Dominican Republic-based firm specializing in customer experience and service quality. With more than 15 years of experience, they provide services such as mystery shopping, mystery calling, satisfaction surveys, service diagnosis, training, and culture-of-service programs
Mystery Shopping
Data Collection
Software & Technology
Mystery Shopping
Qualitative Consultant
Data Collection
Hadera, Israel
Santo Domingo, Dominican Republic
Customer Satisfaction Research
Retail Research - Store Audits
Customer Experience Research
Data Collection Field Audits
Mystery Shopping
Customer Experience Benchmark Studies
Customer Satisfaction Research
Service Quality Needs & Measurement Research
Customer NPS Measurement
Mystery Shopping
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