Promising Outcomes vs The Center For Client Retention

Promising Outcomes
Promising Outcomes

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The Center For Client Retention
The Center For Client Retention

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Company details

Description

Using our unique methodology, backed by research and 30 years of success, we reveal customers’ and employees’ expectations of an ideal experience, and then measure the company's performance against them. This means companies can see what matters most to their customers or employees. It offers deep a
For over 35 years, The Center For Client Retention (TCFCR) has helped companies like Colgate, Johnson & Johnson, and Pfizer uncover the client insights they needed to significantly increase retention.

Through our Strategic Client Retention Protocol, we help our customers discover new oppo

Type of company

  • Consulting

  • Qualitative Research

  • Quantitative Research

  • Consulting

  • Qualitative Research

  • Quantitative Research

Top benefits

  • Actionable insights

  • Demonstrable results

  • Reveals loyalty levers

  • Enthusiastic customers

  • IP backed by research

  • Ongoing Support

  • Intuitive Survey Design

  • Tailored Dashboards

  • Sentiment Analysis

  • Actionable Feedback

Location

Hampshire, United Kingdom

Delray Beach, Florida, United States

Market Research Specialties

  • Business Issue: Defend market share

  • Business Issue: Defend sales, volume

  • Business Issue: Employee relations, recruitment

  • Business Issue: Increase sales, volume

  • Business Issue: Increase market share

  • Customer Satisfaction Research

  • Customer NPS Measurement

  • Customer Experience Benchmark Studies

  • Customer Loyalty Research

  • Customer Experience Research