Material is a global strategy, insights, design, and technology partner to companies striving for true customer centricity and ongoing relevance in a digital first, customer-led world. By leveraging proprietary, science-based tools that enable human understanding, we inform and create customer-ce
Consulting
Qualitative Research
Quantitative Research
Full Service
Qualitative Research
Quantitative Research
Ongoing Support
Intuitive Survey Design
Tailored Dashboards
Sentiment Analysis
Actionable Feedback
Customer Experience
Behavioral Analytics
Brand Marketing & CRM
Growth Strategy
Product Design
Delray Beach, Florida, United States
New York, New York, United States
Customer Satisfaction Research
Customer NPS Measurement
Customer Experience Benchmark Studies
Customer Loyalty Research
Customer Experience Research
Customer Experience Research
Business Issue: Brand / product / service launch
Business Issue: Brand repositioning
Business Issue: Develop, revitalise market
Business Issue: Gain new customers