Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Data & Analytics
Data Collection
Software & Technology
Software & Technology
Consulting
Data & Analytics
Digital Behaviour
App & Web usage
In-app data
Media measurement
Android iOS Windows Mac
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
Manchester, United Kingdom
Kansas City, Missouri, United States
Digital Media [market sector expertise]
Movies / Streaming / TV Market Research
Gaming & Gamers [market sector expertise]
Quick Service Restuarants [market sector expertise]
e-Commerce [market sector expertise]
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management