Create a listing
Follow a step-by-step guide with online chat support to create your very first by yourself.
Let’s talk
Dana Stanley
Greenbook’s Chief Revenue Officer
SMG vs Black Swan Data
Company details
Description
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Black Swan Data leverages AI to analyze what millions of people are actively discussing online, helping consumer focused companies better understand and scientifically predict consumer behavior.
Type of company
Software & Technology
Consulting
Data & Analytics
Software & Technology
International
Data & Analytics
Top benefits
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
Tailor-made for CPG
89% Prediction Accuracy
Strategic Growth Framework
Universal Consumer View
Brand Mapping
Location
Kansas City, Missouri, United States
London, United Kingdom
Market Research Specialties
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management
Concept Optimization Research
Idea Generation
Artificial Intelligence / AI-Powered Insight Platforms
Consumer Trends Research
Social Listening & Analytics