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Dana Stanley
Greenbook’s Chief Revenue Officer
SMG vs Dig Insights
Company details
Description
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Type of company
Software & Technology
Consulting
Data & Analytics
Data & Analytics
Consulting
Quantitative Research
Top benefits
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
Consultative
Tech-Enabled
Innovative Approaches
Client-Side Experience
Proven Success
Location
Kansas City, Missouri, United States
Toronto, Ontario, Canada
Market Research Specialties
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management
Full Service Market Research
Agile Market Research
Consumer Trends Research
Business Issue: Increase market share
Full Service Quantitative Market Research
Features and attributes
Images
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