Frequently asked questions

For Attendees

About IIEX Europe

What is IIEX Europe?

IIEX Europe is one of the Insight Innovation Exchange (IIEX) series events, designed to spotlight the future of market research, consumer insights, and data-driven innovation, presented by Greenbook. It brings together leading brands, researchers, agencies, and startups across Europe and beyond.

Who should attend IIEX Europe?

IEX Europe is ideal for insights professionals, marketers, data scientists, academics, and tech innovators. Whether you're from a brand, agency, startup, or research team, you’ll find fresh ideas, new connections, and real business value. Our audience is made up of roughly 40% MR Suppliers, 40% Brands/MR Buyers, 20% Startups/Academics/Freelancers.

What makes IIEX different from other conferences?

IIEX focuses on innovation, speed, and action. It’s where the industry comes to challenge the status quo, discover emerging tech, and meet disruptors driving change. Expect short, high-energy talks and meaningful networking over long panels.

What topics are covered at the event?

Sessions span everything from AI in insights, behavioral science, data ethics, and storytelling to innovation in research methodologies and consumer trends.

Will sessions be in English?

Yes, all sessions at IIEX Europe will be conducted in English.

Is this an in-person or hybrid event?

IIEX Europe is an in-person event, designed for face-to-face networking and immersive learning. Select sessions may be recorded for on-demand viewing post-event.

Event App & Platform IIEX Europe

What’s the best way to get to the venue?

Venue is easily accessible by public transportation, taxi, and rideshare. Nearby metro, tram, or train stations will be listed on the event page closer to the date.

Will there be parking available?

Limited parking may be available at or near the venue. We encourage using public transit where possible and will include parking recommendations soon.

Are there hotels nearby?

Yes! We’ll be sharing a list of recommended hotels with special rates for attendees. Check back on the Venue & Travel page for booking links.

Agenda

Will the agenda change before the event?

Yes, the agenda is subject to change as new speakers and sessions are confirmed. Check back regularly for updates, we keep it current!

How can I build my personal schedule?

You’ll be able to favorite sessions and build your own agenda once you’re registered and logged into the event platform. More details will be sent in your "Get Ready" email.

Are sessions recorded if I miss one?

Sessions are not recorded, but after the event, we will share the presentation decks we’re permitted to.

Will there be simultaneous sessions?

Yes, IIEX Europe features multiple tracks running at the same time. Be sure to review the agenda carefully to plan which sessions you don’t want to miss.

Venue and Travel

What’s the best way to get to the venue?

The venue is easily accessible by public transportation, taxi, and ride share. Nearby metro, tram, or train stations will be listed on the event page closer to the date.

Are there hotels nearby?

Yes! We’ll be sharing a list of recommended hotels with special rates for attendees. Check back on the Venue & Travel page for booking links. Alert: IIEX Events will never call you to ask that you book your hotel room. Please be aware of hotel scams, and only book through the booking links on our website.

Do you provide visa invitation letters for international attendees?

Yes, we’re happy to provide visa support letters upon request. Please email [email protected] with your registration confirmation.

Group Discounts

Do you offer group discounts for IIEX Europe?

Yes! If you're planning to attend as a group, we offer special pricing. To request a group discount, please contact us at: [email protected]. Please note: Group discounts cannot be combined with other promotional offers or discount codes.

Refunds & Cancellations

Can I get a refund if I can’t attend?

Yes, our refund policy is as follows: - Full refund: If you cancel in writing at least 60 days before the event. - 50% refund: If you cancel in writing at least 30 days before the event. - No refunds or credits will be issued for cancellations made less than 30 days before the event.

Can someone attend in my place?

Yes, substitutions are allowed at any time. Just note: the attendee’s status (brand, researcher, academic, etc.) must match the original registration type or the fee may be adjusted.

Are refunds offered for no-shows?

No, unfortunately, we do not issue refunds or credits for no-shows.

Any questions for the IIEX team?

Drop us a line and well get back to you.

Get in touch