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Insight Innovation Exchange

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Featured Speakers

Kristen Griffith

Kristen Griffith

Insights Director

The Clorox Company

Byron Reeves

Byron Reeves

Professor

Stanford University

Molly Austin

Molly Austin

Research Manager, Measurement Science

Uber

Kendra Shapiro

Kendra Shapiro

Senior Directory, Consumer Insights & UX Research

Ancestry

Mike Carlon

Mike Carlon

Director, User Research Experience

Charter Communications (Spectrum)

Maya  Kantak

Maya Kantak

Lead, Consumer UX Research

Rocket

Kristen Griffith

Insights Director

The Clorox Company

Byron Reeves

Professor

Stanford University

Molly Austin

Research Manager, Measurement Science

Uber

Kendra Shapiro

Senior Directory, Consumer Insights & UX Research

Ancestry

Mike Carlon

Director, User Research Experience

Charter Communications (Spectrum)

Maya Kantak

Lead, Consumer UX Research

Rocket

Show all speakers

Join the insights and UX leaders shaping the future of research in tech, entertainment, and beyond.

Experience the energy, creativity, and collaboration that define the West Coast in a format designed for learning, connection, and inspiration.

Who should Attend?

Brand-side insights leaders seeking fresh strategies and peer exchange — especially those in tech, entertainment, and emerging product categories.

UX researchers and consumer insights professionals exploring how human understanding powers product design, marketing, and customer experience.

Agencies and technology partners looking to connect with decision-makers at the forefront of modern insights.

Key Themes & Sessions

Who Really Answers Our Surveys? Meet the Survivors

Two of three people who start a survey get terminated, and the pay is often around $2.50 an hour. Most people quit. Yet many who stay are exactly who we need. W...

Adrien Vermeirsch photo

Adrien Vermeirsch

Enlightn

Synthetic Personas: Faster Insights, Smarter Decisions

Traditional research can't keep pace with fast-moving timelines. Discover how Radius Tech closed the gap between research and decision-making for a global techn...

Andrew Elder photo

Andrew Elder

Radius Tech

Caroline (Caro) Pendry photo

Caroline (Caro) Pendry

Radius Tech

The Say-Do Gap Is on Camera

This session introduces a rigorous mixed-method approach that pairs analysis of existing surveillance footage with in-depth qualitative interviews. Drawing on u...

Paula Rosecky photo

Paula Rosecky

Paula Rosecky & Company

Joshua Corona photo

Joshua Corona

SocioLens

What's a Researcher's Job Now?

AI has made data abundant and accessible to everyone. But data isn't insight. This talk explores the researcher's evolving role in an AI-enabled world; taking d...

Alex Hernandez-Brun photo

Alex Hernandez-Brun

Mozilla

What 450+ Authors Taught Me About Building Products

What can product builders learn from novelists? More than you'd expect. Drawing on 450+ author interviews, this talk maps the creative process to product develo...

Mike Carlon photo

Mike Carlon

Charter Communications (Spectrum)

Taking Segmentation FAR: From Research to Action

Segmentation doesn't usually fail in the research - it fails in the activation. In this session, I'll introduce my FAR Framework (Familiar, Applicable, Real) - ...

Janani Venkataraman photo

Janani Venkataraman

BILL

Beyond the Hype: A Practical Framework for AI Moderation

AI moderation is evolving rapidly, but not all approaches are designed to achieve the same outcomes. Based on an independent research-on-research initiative, th...

Lauren McCluskey photo

Lauren McCluskey

Responsive Research

How to Get Real Insights Out of Your Synthetic Personas

Learn how to get real insights out of your synthetic personas. Are you using synthetic personas but wondering how to extract real, reliable value from them?Join...

Maggie Vlaco photo

Maggie Vlaco

Appinio Inc.

Gen Z vs the Algorithm: How Digital Skeptics Hack the System

Gen Z doesn’t distrust institutions by accident, they learned to. Raised through financial crises, misinformation, and broken promises, they trust peers and ind...

Gary Rudman photo

Gary Rudman

GTR Consulting

Next Level AI - Narrowing the Say-Do Gap

While the focus of genAI in the past few years has been in efficiencies 'behind-the-scenes' for researchers, there are many opportunities to expand AI to the co...

Vera Chien photo

Vera Chien

Warner Bros. Discovery

The Moment of Inspiration: AI, Real Humans, Real Action

While the industry races to simulate consumers with synthetic data, Julie Davitz made the opposite bet: AI that captures what real humans think, feel, and do in...

Julie Davitz photo

Julie Davitz

Plus Media Solutions

Attention as Foresight: From Next Word to Next World

How do you predict what a trend will mean, and for whom, before the group holding it even exists? We tracked one signifier, 'raw', through 278 Nextatlas outcome...

Luca Morena photo

Luca Morena

Nextatlas

Ryslaine Moulay Peach photo

Ryslaine Moulay Peach

MAIZE

The Build: Inside an AI-Native Insights Function

A field report on building an AI-native research function from scratch: hiring curious, pragmatic minds, an operating model for scale and democratization, an AI...

Flavia Stoian photo

Flavia Stoian

Candescent

Market Research in the Disability Population

Most market research excludes people with disabilities, creating biased data, missed insights, and product risk. This session shares four principles for more in...

Kate Kalcevich photo

Kate Kalcevich

Fable

Your Employees Already Know. Are You Listening?

Your frontline holds the most current intelligence on your market, competitors, and customers. Most organizations never tap into this source of insights. This s...

Layton Cox photo

Layton Cox

Sedulo Group

From Instinct to 2x Growth: A Consumer-Led Transformation

No insights team, no tracking data, no big budget. One year later: insights sat at the board table, reshaping portfolio, value-based pricing and channel strateg...

Renata Soares photo

Renata Soares

Prior Wise Strategic Consulting Partners

Raymundo Gonzalez photo

Raymundo Gonzalez

Prior Wise Strategic Consulting Partners

The Curious Researcher's Guide to Social Media Insights

Researchers have always known that social videos & images hold valuable human stories. Afterall, every post is the kind of short, unvarnished interview we love....

Esti Allegro photo

Esti Allegro

Kadro

Charles Swann photo

Charles Swann

Forage

From Hype to Human: A New Horizon for AI and Business

AI is reshaping the world of work – and the experience of workers,  it is reshaping their confidence, decision-making, and sense of control. Sometimes transform...

Julius Colwyn photo

Julius Colwyn

SPACE DOCTORS

Jordana Young photo

Jordana Young

Microsoft

Speaking of the Future . . .

Andrew Embry, Eli Lilly's leader of Global Insights Innovation Capabilities and AI initiatives, shares his thoughts about audacity, creativity and inventing the...

Andrew Embry photo

Andrew Embry

Lilly

Susan Griffin photo

Susan Griffin

Griffin + Skeggs Collaborative

The Modern Workflow with Research HX

Gone are the days of sequential processes skipping between platforms. Parallel workflows, integrated steps, and AI and agentic enhancements to the tools you use...

Manny Rodriguez photo

Manny Rodriguez

Forsta

From Shelf to Table: Turning Stakeholders into Co-Creators

Stakeholder buy-in drives research impact, as AI reshapes how we earn it. This session shows how tools like Miro and Figma enable async collaboration during fie...

Susan Blank photo

Susan Blank

AirBnb

Research That Counts: Carbon-Conscious Insights Practices

How do insights teams credibly research climate and sustainability without measuring their own carbon footprint? Learn a practical framework for auditing resear...

Lauren Isaacson photo

Lauren Isaacson

Curio Research

The Cultural Cheat Code: Spotting Change Before it Scales

Consumer behavior is the output. Culture is the operating system. This session explores the invisible forces that shape our decisions every day and how trends r...

Kaitlyn Rarick photo

Kaitlyn Rarick

Visa

Real People, Real Insight: Beyond the Demographic Box

The best consumer insight has always come from real people, not the profiles we build around them. But knowing what people think only matters if you find out in...

Sam Killip photo

Sam Killip

Attest

Rob Gaige photo

Rob Gaige

Reddit

Who Really Answers Our Surveys? Meet the Survivors

Two of three people who start a survey get terminated, and the pay is often around $2.50 an hour. Most people quit. Yet many who stay are exactly who we need. W...

Adrien Vermeirsch photo

Adrien Vermeirsch

Enlightn

Synthetic Personas: Faster Insights, Smarter Decisions

Traditional research can't keep pace with fast-moving timelines. Discover how Radius Tech closed the gap between research and decision-making for a global techn...

Andrew Elder photo

Andrew Elder

Radius Tech

Caroline (Caro) Pendry photo

Caroline (Caro) Pendry

Radius Tech

The Say-Do Gap Is on Camera

This session introduces a rigorous mixed-method approach that pairs analysis of existing surveillance footage with in-depth qualitative interviews. Drawing on u...

Paula Rosecky photo

Paula Rosecky

Paula Rosecky & Company

Joshua Corona photo

Joshua Corona

SocioLens

What's a Researcher's Job Now?

AI has made data abundant and accessible to everyone. But data isn't insight. This talk explores the researcher's evolving role in an AI-enabled world; taking d...

Alex Hernandez-Brun photo

Alex Hernandez-Brun

Mozilla

What 450+ Authors Taught Me About Building Products

What can product builders learn from novelists? More than you'd expect. Drawing on 450+ author interviews, this talk maps the creative process to product develo...

Mike Carlon photo

Mike Carlon

Charter Communications (Spectrum)

Taking Segmentation FAR: From Research to Action

Segmentation doesn't usually fail in the research - it fails in the activation. In this session, I'll introduce my FAR Framework (Familiar, Applicable, Real) - ...

Janani Venkataraman photo

Janani Venkataraman

BILL

Beyond the Hype: A Practical Framework for AI Moderation

AI moderation is evolving rapidly, but not all approaches are designed to achieve the same outcomes. Based on an independent research-on-research initiative, th...

Lauren McCluskey photo

Lauren McCluskey

Responsive Research

How to Get Real Insights Out of Your Synthetic Personas

Learn how to get real insights out of your synthetic personas. Are you using synthetic personas but wondering how to extract real, reliable value from them?Join...

Maggie Vlaco photo

Maggie Vlaco

Appinio Inc.

Gen Z vs the Algorithm: How Digital Skeptics Hack the System

Gen Z doesn’t distrust institutions by accident, they learned to. Raised through financial crises, misinformation, and broken promises, they trust peers and ind...

Gary Rudman photo

Gary Rudman

GTR Consulting

Next Level AI - Narrowing the Say-Do Gap

While the focus of genAI in the past few years has been in efficiencies 'behind-the-scenes' for researchers, there are many opportunities to expand AI to the co...

Vera Chien photo

Vera Chien

Warner Bros. Discovery

The Moment of Inspiration: AI, Real Humans, Real Action

While the industry races to simulate consumers with synthetic data, Julie Davitz made the opposite bet: AI that captures what real humans think, feel, and do in...

Julie Davitz photo

Julie Davitz

Plus Media Solutions

Attention as Foresight: From Next Word to Next World

How do you predict what a trend will mean, and for whom, before the group holding it even exists? We tracked one signifier, 'raw', through 278 Nextatlas outcome...

Luca Morena photo

Luca Morena

Nextatlas

Ryslaine Moulay Peach photo

Ryslaine Moulay Peach

MAIZE

The Build: Inside an AI-Native Insights Function

A field report on building an AI-native research function from scratch: hiring curious, pragmatic minds, an operating model for scale and democratization, an AI...

Flavia Stoian photo

Flavia Stoian

Candescent

Market Research in the Disability Population

Most market research excludes people with disabilities, creating biased data, missed insights, and product risk. This session shares four principles for more in...

Kate Kalcevich photo

Kate Kalcevich

Fable

Your Employees Already Know. Are You Listening?

Your frontline holds the most current intelligence on your market, competitors, and customers. Most organizations never tap into this source of insights. This s...

Layton Cox photo

Layton Cox

Sedulo Group

From Instinct to 2x Growth: A Consumer-Led Transformation

No insights team, no tracking data, no big budget. One year later: insights sat at the board table, reshaping portfolio, value-based pricing and channel strateg...

Renata Soares photo

Renata Soares

Prior Wise Strategic Consulting Partners

Raymundo Gonzalez photo

Raymundo Gonzalez

Prior Wise Strategic Consulting Partners

The Curious Researcher's Guide to Social Media Insights

Researchers have always known that social videos & images hold valuable human stories. Afterall, every post is the kind of short, unvarnished interview we love....

Esti Allegro photo

Esti Allegro

Kadro

Charles Swann photo

Charles Swann

Forage

From Hype to Human: A New Horizon for AI and Business

AI is reshaping the world of work – and the experience of workers,  it is reshaping their confidence, decision-making, and sense of control. Sometimes transform...

Julius Colwyn photo

Julius Colwyn

SPACE DOCTORS

Jordana Young photo

Jordana Young

Microsoft

Speaking of the Future . . .

Andrew Embry, Eli Lilly's leader of Global Insights Innovation Capabilities and AI initiatives, shares his thoughts about audacity, creativity and inventing the...

Andrew Embry photo

Andrew Embry

Lilly

Susan Griffin photo

Susan Griffin

Griffin + Skeggs Collaborative

The Modern Workflow with Research HX

Gone are the days of sequential processes skipping between platforms. Parallel workflows, integrated steps, and AI and agentic enhancements to the tools you use...

Manny Rodriguez photo

Manny Rodriguez

Forsta

From Shelf to Table: Turning Stakeholders into Co-Creators

Stakeholder buy-in drives research impact, as AI reshapes how we earn it. This session shows how tools like Miro and Figma enable async collaboration during fie...

Susan Blank photo

Susan Blank

AirBnb

Research That Counts: Carbon-Conscious Insights Practices

How do insights teams credibly research climate and sustainability without measuring their own carbon footprint? Learn a practical framework for auditing resear...

Lauren Isaacson photo

Lauren Isaacson

Curio Research

The Cultural Cheat Code: Spotting Change Before it Scales

Consumer behavior is the output. Culture is the operating system. This session explores the invisible forces that shape our decisions every day and how trends r...

Kaitlyn Rarick photo

Kaitlyn Rarick

Visa

Real People, Real Insight: Beyond the Demographic Box

The best consumer insight has always come from real people, not the profiles we build around them. But knowing what people think only matters if you find out in...

Sam Killip photo

Sam Killip

Attest

Rob Gaige photo

Rob Gaige

Reddit

What You’ll Explore:

IIEX West explores how insights teams are driving impact inside today’s most fast-moving, innovation-led organizations. From tech and entertainment to emerging product and lifestyle brands, you’ll hear from leaders building research practices that influence strategy, shape product decisions, and prove ROI across the business.

Themes Include:

Integrating UX and market research to drive stronger business decisions

Building insights functions that influence product, design, and marketing

Scaling research operations with limited resources

Applying new methodologies that match the pace of innovation

Elevating the visibility and business impact of insights teams

Why It <b>Matters</b>:

Why It Matters:

Across industries, research and insights teams are adapting to new expectations — faster learning cycles, integrated data streams, and tighter connections to business outcomes. IIEX has become a proving ground for that evolution, led by companies blending UX, product, and consumer insights into one discipline.

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2026 Title Sponsor

IIEX West is supported by some of the most innovative insights & analytics companies, including our title sponsor, Listen.

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