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IIEX West 2026

Where Insights
Professionals Compare Notes

Roundtables, case studies, and time to actually talk.

Oct 27–28, 2026 • Pier 27, San Francisco

IIEX West 2026 — Oct 27–28, 2026 • Pier 27, San Francisco
Where Insights Professionals Compare Notes ticketWhere Insights Professionals Compare Notes mobile preview

Featured Speakers

Kristen Griffith

Insights Director

The Clorox Company

Byron Reeves

Professor

Stanford University

Kendra Shapiro

Senior Director, Consumer Insights & UX Research

Ancestry

Mike Carlon

Director, User Research Experience

Charter Communications (Spectrum)

Maya Kantak

Lead, Consumer UX Research

Rocket

Rob Gaige

Global Head of Marketing Insights and Operations

Reddit

Kristen Griffith

Insights Director

The Clorox Company

Byron Reeves

Professor

Stanford University

Kendra Shapiro

Senior Director, Consumer Insights & UX Research

Ancestry

Mike Carlon

Director, User Research Experience

Charter Communications (Spectrum)

Maya Kantak

Lead, Consumer UX Research

Rocket

Rob Gaige

Global Head of Marketing Insights and Operations

Reddit

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Built for Conversation

16

Hosted Roundtables

Collaborative sessions spread across two days designed for active participation.

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12

Planned Opportunities

Structured moments specifically designed to connect and exchange ideas.

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3 Stages

Practical Sessions

Focused entirely on the critical decisions shaping insights work now.

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Direct

Private Meeting Tools

Connect directly with other attendees using our advanced networking app.

Key Themes & Sessions

Attention as Foresight: From Next Word to Next World

How do you predict what a trend will mean, and for whom, before the group holding it even exists? We tracked one signifier, 'raw', through 278 Nextatlas outcome...

Beyond the Hype: A Practical Framework for AI Moderation

AI moderation is evolving rapidly, but not all approaches are designed to achieve the same outcomes. Based on an independent research-on-research initiative, th...

Beyond the Title: Building Bridges Across Insights

Insights has become increasingly specialized, with different disciplines developing their own methods, languages, and organizational homes. Yet the problems we ...

From Hype to Human: A New Horizon for AI and Business

AI is reshaping the world of work – and the experience of workers,  it is reshaping their confidence, decision-making, and sense of control. Sometimes transform...

From Instinct to 2x Growth: A Consumer-Led Transformation

No insights team, no tracking data, no big budget. One year later: insights sat at the board table, reshaping portfolio, value-based pricing and channel strateg...

From Shelf to Table: Turning Stakeholders into Co-Creators

Stakeholder buy-in drives research impact, as AI reshapes how we earn it. This session shows how tools like Miro and Figma enable async collaboration during fie...

Gen Z vs the Algorithm: How Digital Skeptics Hack the System

Gen Z doesn’t distrust institutions by accident, they learned to. Raised through financial crises, misinformation, and broken promises, they trust peers and ind...

How to Evaluate Sample in an AI-Driven Research Ecosystem

"Most researchers receive “clean” datasets but rarely examine how they were built or the ecosystem behind them. Drawing on experience from both the sample suppl...

How to Get Real Insights Out of Your Synthetic Personas

Learn how to get real insights out of your synthetic personas. Are you using synthetic personas but wondering how to extract real, reliable value from them?Join...

Next Level AI - Narrowing the Say-Do Gap

While the focus of genAI in the past few years has been in efficiencies 'behind-the-scenes' for researchers, there are many opportunities to expand AI to the co...

Real People, Real Insight: Beyond the Demographic Box

The best consumer insight has always come from real people, not the profiles we build around them. But knowing what people think only matters if you find out in...

Research That Counts: Carbon-Conscious Insights Practices

How do insights teams credibly research climate and sustainability without measuring their own carbon footprint? Learn a practical framework for auditing resear...

Speaking of the Future . . .

Andrew Embry, Eli Lilly's leader of Global Insights Innovation Capabilities and AI initiatives, shares his thoughts about audacity, creativity and inventing the...

Synthetic Personas: Faster Insights, Smarter Decisions

Traditional research can't keep pace with fast-moving timelines. Discover how Radius Tech closed the gap between research and decision-making for a global techn...

Taking Segmentation FAR: From Research to Action

Segmentation doesn't usually fail in the research - it fails in the activation. In this session, I'll introduce my FAR Framework (Familiar, Applicable, Real) - ...

The Build: Inside an AI-Native Insights Function

A field report on building an AI-native research function from scratch: hiring curious, pragmatic minds, an operating model for scale and democratization, an AI...

The Cultural Cheat Code: Spotting Change Before it Scales

Consumer behavior is the output. Culture is the operating system. This session explores the invisible forces that shape our decisions every day and how trends r...

The Curious Researcher's Guide to Social Media Insights

Researchers have always known that social videos & images hold valuable human stories. Afterall, every post is the kind of short, unvarnished interview we love....

The Innovation Engine: How to Build an AI Incubator

Most enterprise AI projects end up trapped in pilot purgatory. Turning bold concepts into scalable ROI demands a repeatable innovation engine. This talk unpacks...

The Modern Workflow with Research HX

Gone are the days of sequential processes skipping between platforms. Parallel workflows, integrated steps, and AI and agentic enhancements to the tools you use...

The Moment of Inspiration: AI, Real Humans, Real Action

While the industry races to simulate consumers with synthetic data, Julie Davitz made the opposite bet: AI that captures what real humans think, feel, and do in...

The Say-Do Gap Is on Camera

This session introduces a rigorous mixed-method approach that pairs analysis of existing surveillance footage with in-depth qualitative interviews. Drawing on u...

Unlocking Emotional Barriers to Build Consumer Confidence

Period care is a sensitive subject, which makes in-depth consumer insights hard to come by. That's why The Flex Company partnered with Knit, the AI-Native Resea...

What 450+ Authors Taught Me About Building Products

What can product builders learn from novelists? More than you'd expect. Drawing on 450+ author interviews, this talk maps the creative process to product develo...

What's a Researcher's Job Now?

AI has made data abundant and accessible to everyone. But data isn't insight. This talk explores the researcher's evolving role in an AI-enabled world; taking d...

Who Really Answers Our Surveys? Meet the Survivors

Two of three people who start a survey get terminated, and the pay is often around $2.50 an hour. Most people quit. Yet many who stay are exactly who we need. W...

Your Employees Already Know. Are You Listening?

Your frontline holds the most current intelligence on your market, competitors, and customers. Most organizations never tap into this source of insights. This s...

Attention as Foresight: From Next Word to Next World

How do you predict what a trend will mean, and for whom, before the group holding it even exists? We tracked one signifier, 'raw', through 278 Nextatlas outcome...

Beyond the Hype: A Practical Framework for AI Moderation

AI moderation is evolving rapidly, but not all approaches are designed to achieve the same outcomes. Based on an independent research-on-research initiative, th...

Beyond the Title: Building Bridges Across Insights

Insights has become increasingly specialized, with different disciplines developing their own methods, languages, and organizational homes. Yet the problems we ...

From Hype to Human: A New Horizon for AI and Business

AI is reshaping the world of work – and the experience of workers,  it is reshaping their confidence, decision-making, and sense of control. Sometimes transform...

From Instinct to 2x Growth: A Consumer-Led Transformation

No insights team, no tracking data, no big budget. One year later: insights sat at the board table, reshaping portfolio, value-based pricing and channel strateg...

From Shelf to Table: Turning Stakeholders into Co-Creators

Stakeholder buy-in drives research impact, as AI reshapes how we earn it. This session shows how tools like Miro and Figma enable async collaboration during fie...

Gen Z vs the Algorithm: How Digital Skeptics Hack the System

Gen Z doesn’t distrust institutions by accident, they learned to. Raised through financial crises, misinformation, and broken promises, they trust peers and ind...

How to Evaluate Sample in an AI-Driven Research Ecosystem

"Most researchers receive “clean” datasets but rarely examine how they were built or the ecosystem behind them. Drawing on experience from both the sample suppl...

How to Get Real Insights Out of Your Synthetic Personas

Learn how to get real insights out of your synthetic personas. Are you using synthetic personas but wondering how to extract real, reliable value from them?Join...

Next Level AI - Narrowing the Say-Do Gap

While the focus of genAI in the past few years has been in efficiencies 'behind-the-scenes' for researchers, there are many opportunities to expand AI to the co...

Real People, Real Insight: Beyond the Demographic Box

The best consumer insight has always come from real people, not the profiles we build around them. But knowing what people think only matters if you find out in...

Research That Counts: Carbon-Conscious Insights Practices

How do insights teams credibly research climate and sustainability without measuring their own carbon footprint? Learn a practical framework for auditing resear...

Speaking of the Future . . .

Andrew Embry, Eli Lilly's leader of Global Insights Innovation Capabilities and AI initiatives, shares his thoughts about audacity, creativity and inventing the...

Synthetic Personas: Faster Insights, Smarter Decisions

Traditional research can't keep pace with fast-moving timelines. Discover how Radius Tech closed the gap between research and decision-making for a global techn...

Taking Segmentation FAR: From Research to Action

Segmentation doesn't usually fail in the research - it fails in the activation. In this session, I'll introduce my FAR Framework (Familiar, Applicable, Real) - ...

The Build: Inside an AI-Native Insights Function

A field report on building an AI-native research function from scratch: hiring curious, pragmatic minds, an operating model for scale and democratization, an AI...

The Cultural Cheat Code: Spotting Change Before it Scales

Consumer behavior is the output. Culture is the operating system. This session explores the invisible forces that shape our decisions every day and how trends r...

The Curious Researcher's Guide to Social Media Insights

Researchers have always known that social videos & images hold valuable human stories. Afterall, every post is the kind of short, unvarnished interview we love....

The Innovation Engine: How to Build an AI Incubator

Most enterprise AI projects end up trapped in pilot purgatory. Turning bold concepts into scalable ROI demands a repeatable innovation engine. This talk unpacks...

The Modern Workflow with Research HX

Gone are the days of sequential processes skipping between platforms. Parallel workflows, integrated steps, and AI and agentic enhancements to the tools you use...

The Moment of Inspiration: AI, Real Humans, Real Action

While the industry races to simulate consumers with synthetic data, Julie Davitz made the opposite bet: AI that captures what real humans think, feel, and do in...

The Say-Do Gap Is on Camera

This session introduces a rigorous mixed-method approach that pairs analysis of existing surveillance footage with in-depth qualitative interviews. Drawing on u...

Unlocking Emotional Barriers to Build Consumer Confidence

Period care is a sensitive subject, which makes in-depth consumer insights hard to come by. That's why The Flex Company partnered with Knit, the AI-Native Resea...

What 450+ Authors Taught Me About Building Products

What can product builders learn from novelists? More than you'd expect. Drawing on 450+ author interviews, this talk maps the creative process to product develo...

What's a Researcher's Job Now?

AI has made data abundant and accessible to everyone. But data isn't insight. This talk explores the researcher's evolving role in an AI-enabled world; taking d...

Who Really Answers Our Surveys? Meet the Survivors

Two of three people who start a survey get terminated, and the pay is often around $2.50 an hour. Most people quit. Yet many who stay are exactly who we need. W...

Your Employees Already Know. Are You Listening?

Your frontline holds the most current intelligence on your market, competitors, and customers. Most organizations never tap into this source of insights. This s...

Join the Conversation

Synthetic insights

Data quality and respondent reliability

Al ethics and governance

The ROl of insights

UX + market research convergence

Research Operations & Scaling Lean

Democratizing research and DIY tools

The evolving panel and sample ecosystem

Who Should Attend

Brand-side Insights Leaders

Hear how leaders from Microsoft, Visa, Warner Bros. Discovery, Stanford University, and more are tackling AI, proving research ROI, influencing stakeholders, and scaling without sacrificing quality.

UX, Research & Product Professionals

Explore how AI is changing the researcher’s role, where UX and market research are converging, and how teams are turning research into better products and decisions.

Agencies, Research & Technology Partners

Hear firsthand what insights teams are trying to solve, from data quality and responsible AI to leaner research operations and greater business impact.

What You’ll Explore:

IIEX West explores how insights teams are driving impact inside today’s most fast-moving, innovation-led organizations. From tech and entertainment to emerging product and lifestyle brands, you’ll hear from leaders building research practices that influence strategy, shape product decisions, and prove ROI across the business.

Themes Include:

Integrating UX and market research to drive stronger business decisions

Building insights functions that influence product, design, and marketing

Scaling research operations with limited resources

Applying new methodologies that match the pace of innovation

Elevating the visibility and business impact of insights teams

Why It Matters :

Why It Matters:

Across industries, research and insights teams are adapting to new expectations — faster learning cycles, integrated data streams, and tighter connections to business outcomes. IIEX has become a proving ground for that evolution, led by companies blending UX, product, and consumer insights into one discipline.

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2026 Title Sponsor

IIEX West is supported by some of the most innovative insights & analytics companies, including our title sponsor, Listen.

2026 Title Sponsor