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Ascribe

Company Description

Founded in 1999, Ascribe helps the world’s largest market research firms, corporate researchers and customer experience professionals make confident decisions based on rich, real-time insights using a world-leading verbatim analytics platform. Ascribe’s comprehensive and flexible SaaS-based technologies use Natural Language Processing (NLP) data mining as well as sentiment and text analytics to enable accurate and fast analysis of verbatim comments regardless of channel or language. Resources for Market Research Firms and Customer Experience Insight Professionals: Ascribe Coder delivers a web-based, semi-automated verbatim comment coding management system that is flexible, powerful and universal. Ascribe CX Inspector with X-Score is a customizable and feature-rich text analytics tool that uncovers insights from verbatim comments with ease, X-Score provides a customer satisfaction score and identifies the key drivers to increase satisfaction and loyalty. Ascribe CX Snapshot provides actionable insights by automatically analyzing and interpreting themes and opinions from verbatim comments. Ascribe Illustrator is an interactive research tool that transforms multiple sources of data into an array of images in real time, from simple charts to detailed reports, as well as comprehensive dashboards. Ascribe Services provides rapid manual coding and classification of massive amounts of verbatim comments, in many languages, with accurate results.

Affiliations:
  • INSIGHTS ASSOCIATION (United States)
  • AMA (United States)
  • PMRG (United States)
  • ESOMAR (International)
  • Institute for International Research (IIR)
Company type:
  • Data & Analytics
  • International
  • Software & Technology
Telephone:
(877) 241-9112
(513) 241-9112
Address:
600 Vine Street
Suite 2020
Cincinnati, Ohio, 45202
United States of America
Metropolitan Area:
Cincinnati (OH--KY--IN)
Region:
Ohio
Carla Reichelderfer
CFO
Debbie Marquardt
Marketing
Countries where research is conducted:
United States of America, United Kingdom, Australia, Canada, China, India, Germany, Belgium, Brazil, Colombia, Costa Rica, Finland, France, Guatemala, Honduras, Hong Kong, Italy, Japan, Mexico, New Zealand, Nicaragua, Panama, Paraguay, Peru, Philippines, Puerto Rico, Russia, Turkey, U.S Virgin Islands, Uruguay, Venezuela, Vietnam
see full list »

Market research resources (3)

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From the blog: Ascribe Blog

Interpreting Survey Results

Interpreting survey data is a multi-step process requiring significant human, technology, and financial resources. This investment pays off when teams are able to change directions, delight customers, and fix problems based on the information gained. The type of survey or question sets the direction

Read more »
New ADAPT Software Solution is Powered by Ascribe

ADAPT and Ascribe help market researchers quickly analyze verbatim comments with ADAPT CX Snapshot. Download the press release The post New ADAPT Software Solution is Powered by Ascribe appeared first on Ascribe.