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Founded in 1999, Ascribe helps the world’s largest market research firms, corporate researchers and customer experience professionals make confident decisions based on rich, real-time insights using a world-leading verbatim analytics platform. Ascribe’s comprehensive and flexible SaaS-based technologies use Natural Language Processing (NLP) data mining as well as sentiment and text analytics to enable accurate and fast analysis of verbatim comments regardless of channel or language. Resources for Market Research Firms and Customer Experience Insight Professionals: Ascribe Coder delivers a web-based, semi-automated verbatim comment coding management system that is flexible, powerful and universal. Ascribe CX Inspector with X-Score is a customizable and feature-rich text analytics tool that uncovers insights from verbatim comments with ease, X-Score provides a customer satisfaction score and identifies the key drivers to increase satisfaction and loyalty. Ascribe CX Snapshot provides actionable insights by automatically analyzing and interpreting themes and opinions from verbatim comments. Ascribe Illustrator is an interactive research tool that transforms multiple sources of data into an array of images in real time, from simple charts to detailed reports, as well as comprehensive dashboards. Ascribe Services provides rapid manual coding and classification of massive amounts of verbatim comments, in many languages, with accurate results.
600 Vine Street , Suite 2020
Cincinnati, Ohio, 45202
United States of America, Cincinnati (OH--KY--IN)
NEW ASKi-Data CX Snapshot text analytics software provides marketers and advertisers same-day actionable insights from verbatim commentsRead more »
Ascribe launches its fourth-generation text analytics solution that is feature rich yet easy to use.Read more »
Powerful new combination of Ascribe’s text analytics suite and auto speech-to-text feature turns customer call center data into actionable insights with concept & sentiment extraction.Read more »
Interpreting survey data is a multi-step process requiring significant human, technology, and financial resources. This investment pays off when teams are able to change directions, delight customers, and fix problems based on the information gained. The type of survey or question sets the directionRead more »
ADAPT and Ascribe help market researchers quickly analyze verbatim comments with ADAPT CX Snapshot. Download the press release The post New ADAPT Software Solution is Powered by Ascribe appeared first on Ascribe.
Whether it’s a rating, ranking, score, review, or number of stars/tomatoes/thumbs up, consumers have ample opportunities to report their experiences with businesses, service providers, and organizations in the form of survey responses and other user-generated content. The challenge for organizationsRead more »