Beyond Feedback vs Fathom

Beyond Feedback
Beyond Feedback

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Company details

Description

For over 12 years, Beyond Feedback has specialized in creating customized programs that measure the most important drivers of our clients’ success – customer and employee relationships. Going beyond merely measuring relationships, we collaborate with our clients to improve business performance throu

Fathom is a text analytics platform for researchers who require the highest quality insights from open-ended data.

Trusted by top agencies and leading brands, Fathom reduces analysis and reporting time by over 75%, while uncovering deeper insights from customer feedback and survey responses

Type of company

  • Data & Analytics

  • Consulting

  • Quantitative Research

  • Data & Analytics

  • Software & Technology

  • Quantitative Research

Top benefits

  • Customized Programs

  • Actionable Insights

  • Experienced Client Execs

  • Excellent Client Service

  • Client Focused Approach

  • Highest quality coding

  • Nuance, detail & accuracy

  • Save time & money

  • Always human-in-the-loop

  • Intuitive & powerful analytics

Location

Cave Creek, Arizona, United States

Bainbridge Island, Washington, United States

Market Research Specialties

  • Brand Loyalty / Satisfaction Research

  • Customer Loyalty Research

  • Customer Satisfaction Research

  • Employee Experience & Satisfaction Research

  • Service Quality Needs & Measurement Research

  • Customer Experience Research

  • Survey Reporting and Analysis

  • Text Analytics

  • Open-End & Verbatim Response Coding

  • Customer Experience Benchmark Studies

Features and attributes

  • Text & sentiment analytics
  • Text & sentiment analytics
  • Demo recording

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    Fathom: Save Time, Capture Nuance – Text Analytics with a Human Touch

    demo
    20 min

    Watch Recording

    Images

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    Fathom

    Fathom

    Fathom